
Global Operations Manager
2 days ago
The ideal candidate will possess a strong track record in delivering large-scale, complex projects that drive business transformation and operational excellence across global functions. This role manages cross-cultural teams, oversees end-to-end project lifecycles, and ensures alignment with strategic objectives.
Key Responsibilities- Project Leadership & Execution
- Lead the development and execution of comprehensive project plans, resource allocations, and budgets.
- Drive execution excellence by ensuring adherence to project management frameworks, tools, and methodologies.
- Stakeholder Management
- Serve as the primary point of contact for global stakeholders, including executives, regional leaders, and external partners.
- Facilitate regular governance meetings and provide transparent project reporting.
- Risk & Issue Management
- Proactively identify risks, issues, and dependencies, and implement mitigation and contingency plans.
- Ensure compliance with global regulatory requirements, organizational standards, and industry best practices.
- Team & Collaboration
- Lead and mentor cross-functional, multicultural project teams across geographies.
- Foster a culture of accountability, collaboration, and innovation within project teams.
- Continuous Improvement
- Identify opportunities to enhance project management processes, tools, and governance models.
- Contribute to building global PMO best practices and knowledge sharing across the organization.
Required Skills & Qualifications:
- Bachelor's degree in Business, Management, IT, Engineering, or related field (Master's degree preferred).
- 10+ years of progressive project management experience, including at least 5 years in a global or regional leadership capacity.
- Proven track record in delivering large-scale, complex, and multi-country projects.
- Experience in industries such as Finance, BPO, IT, Healthcare, etc.
- Certifications (preferred but not required): PMP, PRINCE2, or PgMP.
Performance Metrics:
- On-time, on-budget project delivery success rate.
- Stakeholder satisfaction and engagement scores.
- Achievement of project outcomes tied to strategic business objectives.
- Risk and issue resolution effectiveness.
- Team engagement and collaboration across geographies.
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