Senior Zoho Application Specialist

2 days ago

Lipa City, Calabarzon, Philippines beBeeDeveloper Full time ₱85,000
Job Description:

As a Senior Zoho Developer, you will play a pivotal role in designing, developing, and supporting Zoho applications across the Zoho ecosystem. This is an excellent opportunity to work on diverse projects, leveraging your technical expertise and exceptional communication skills to deliver impactful solutions for clients.

This position requires a proactive problem-solver with a customer-focused mindset, strong technical skills combined with excellent English written and verbal communication abilities. You will be expected to handle client phone calls confidently and effectively communicate with clients to address system changes, troubleshoot issues, and provide ongoing support.

Key Responsibilities:

  • Zoho Configuration & Development
    • Develop, customize, and optimize Zoho applications using Deluge script, APIs, and widgets.
    • Create Zoho Creator applications, custom HTML pages, and CRM canvas views.
    • Build error-free, functional applications tailored to project requirements.
  • Client Support & Communication
    • Provide first-line Help Desk support for Zoho applications via email and phone.
    • Communicate effectively with clients to address system changes, troubleshoot issues, and provide ongoing support.
    • Assist with onboarding new clients, including form design, training, and guidance.
  • Integration & Migration
    • Implement and integrate systems such as Stripe, Xero, Zoho Books, and Zoho Inventory.
    • Manage and reconcile data migrations using Zoho Analytics to ensure accuracy.
  • Training & Documentation
    • Prepare user guides, training materials, and marketing documents.
    • Maintain comprehensive documentation of project workflows, timesheets, and milestones.
  • General Administration
    • Manage user accounts, including setup, modifications, and troubleshooting.
    • Follow up on Zoho support tickets and ensure all client documents are securely filed.
  • Project Management
    • Collaborate on task estimations and project requirements outlined in Zoho Projects.
    • Ensure timely updates of task statuses, milestones, and deliverables.

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