Chief Customer Experience Officer

16 hours ago

Paranaque City, Calabarzon, Philippines beBeeLeadership Full time ₱33,500 - ₱38,500
Customer Service Leader Role

This is a full-time permanent, work-from-home position that requires exceptional interpersonal and leadership skills, along with experience in customer-facing roles.

Main Responsibilities:
  • Resolve customer concerns efficiently by offering corrective solutions and delivering accurate information.
  • Handle customer escalations and complaints via various communication channels.
  • Serve as the final point of contact for high-risk or sensitive customer cases.
Key Requirements:
  • A minimum of 3 years in a leadership or coaching role.
  • Proven sales experience and ability to drive results.
  • Strong knowledge of telecommunications and industry trends.
About the Opportunity

We're a leading fintech company providing innovative financial solutions. Our team is passionate about helping customers achieve their goals through easy access to financial services. As a Customer Service Leader, you'll play a crucial role in delivering an exceptional customer experience.

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