Client Development Professional

3 days ago

Quezon City, National Capital Region, Philippines beBeeGrowth Full time $60,000 - $90,000
Customer Growth Manager

The Customer Growth Manager will play a vital role in expanding our customer base.

This isn't a straightforward customer support role, as you'll be part advisor, part strategist, and 100% essential to our growth.

You'll work closely with customers to understand their needs, build loyalty, prevent churn, and help them extract maximum value from our platform.

Key responsibilities include:

  • Developing deep knowledge of our platform and use cases.
  • Guiding clients in adopting features that improve their workflow and ROI.
  • Nurturing customer health from onboarding through renewal.
  • Negotiating renewal terms and proactively managing churn risks.
  • Surface upsell and cross-sell opportunities through consultative conversations.
Requirements

To succeed in this role, you'll need:

  • Prior experience in account management or customer success, especially in retention and product adoption.
  • Comfortable working non-traditional hours to support Australian clients.
  • Exceptional verbal communication skills, including frequent client calls.
  • Experience with client demos and presenting product value.
  • Ability to manage a high-volume client portfolio (200–300 accounts) with structured engagement.
  • Familiarity with Salesforce and internal communication tools like Microsoft Teams.
  • Strong organizational skills, even under pressure with multiple priorities.
Why Us?

We're a culture-first team that lives our values:

  • Customer First — Always.
  • Passionate — We bring energy and heart to everything we do.
  • Sense of Urgency — Speed matters when solving real problems.
  • Accountable & Reliable — We own our outcomes.
  • Relentless Execution — We get it done.

Here, your voice is heard, your work is valued, and your growth is accelerated.

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