Customer Support Associate

1 day ago


Bacolod City, Western Visayas, Philippines Gratitude Philippines Full time
About Gratitude Philippines

We are a leading provider of customer service solutions in the Philippines, dedicated to delivering exceptional service experiences to our clients.


Job Description:Telecommunications Account Representative

As a Telecommunications Account Representative, you will be responsible for providing top-notch customer service to our clients. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.


Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints in a professional and timely manner
  • Meet performance targets and metrics set by management

Requirements:
  • Bachelor's degree or equivalent experience
  • At least 1 year of experience in a customer-facing role
  • Ability to work in a call center environment
  • Strong communication and problem-solving skills

What We Offer:
  • A competitive salary range of 14k-18k per month
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

How to Apply:

If you are a motivated and results-driven individual looking for a challenging opportunity, please submit your application.



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