Customer Support Associate
1 day ago
Neksjob is a renowned organization that values exceptional customer service. We are currently seeking a highly skilled Customer Support Associate to join our team in Bacolod, Negros Occidental.
Job Summary
The primary responsibility of this role is to provide outstanding customer support by responding to incoming calls, resolving inquiries, and addressing concerns related to our products or services. The ideal candidate will possess excellent communication skills, be amenable to working on-site, and reside within Negros Occidental.
Key Responsibilities
- Respond to incoming calls from customers and address their queries and concerns
- Provide accurate information about our products and services
- Troubleshoot problems and resolve issues efficiently
- Handle complaints professionally and courteously
Qualifications
- Excellent communication and interpersonal skills
- Able to work effectively in a team environment
- Strong problem-solving and analytical skills
- Proficient in handling multiple tasks and priorities
- Amenable to working on-site in Bacolod, Negros Occidental
Why Choose Us?
- Competitive salary and exciting performance bonuses
- Career advancement opportunities and promotion within the company
- Comprehensive healthcare benefits and account-specific allowances
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