
Customer Support Specialist
2 days ago
We are seeking a talented Customer Service Representative to join our growing team. This role offers a chance to work on established accounts, providing front-line support to customers in need of assistance.
Key Responsibilities:
- Handle inbound calls from customers
- Provide accurate and efficient assistance tailored to each campaign's requirements.
- Document all customer interactions clearly and accurately in the system.
- Maintain professionalism and excellent customer service in every interaction.
- Meet performance metrics including quality scores and customer satisfaction.
Qualifications:
- Senior High School graduate or equivalent; college undergraduates are welcome to apply.
- Strong command of the English language, both spoken and written.
- BPO experience is an advantage but not required — fresh graduates are welcome.
- Willing to work on shifting schedules, including weekends and holidays.
What We Offer:
- Competitive salary package and performance incentives
- Paid training specific to the assigned account
- Healthcare and government-mandated benefits
- Supportive work environment and career development opportunities
Fast-track your career in customer service by applying now.
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