Customer Support Specialist

1 day ago

Lipa City, Calabarzon, Philippines beBeeCustomer Full time ₱600,000 - ₱1,200,000

Unlock Your Potential as a Customer Service Hero

Job Description:

As a Customer Service Representative, you will be the voice of our company, providing exceptional support to customers through chat services. Your primary goal is to resolve customer issues efficiently and effectively, ensuring their satisfaction and building trust in our brand.

Key Responsibilities:
  • Answer incoming communications from customers
  • Connect and resolve issues with customers using written communication only
Required Skills and Qualifications:
  • Completed 2 years in college or equivalent
  • At least 6 months call center experience or background in lending or financial services
  • Strong product knowledge and ability to explain it clearly
  • Proficiency in computer applications
What You Can Expect:
  • Support for your career growth and professional development
  • A culture that values diversity and inclusion
  • Opportunities to engage with a global team of curious lifelong learners
  • A comprehensive benefits package, including PTO, tuition reimbursement, and health and wellness incentives
About Us:

We are committed to making customers happy. As a global leader in customer experience, we provide exceptional service and technology to millions of customers every day. We believe that diversity is our strength and strive to reflect the communities we serve.

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