
Digital Project Quality Assurance Lead
21 hours ago
The ideal candidate will be a meticulous and proactive Quality Assurance Specialist responsible for ensuring the highest quality standards are met in our digital projects.
As a bridge between clients and the development team, this role requires exceptional communication skills to liaise directly with clients and translate feedback into actionable tasks.
Key responsibilities include:
- Reviewing and testing completed work to identify defects, inconsistencies, or usability issues.
- Logging and tracking bugs in Trello, providing clear reproduction steps and supporting evidence.
- Ensuring issues are addressed before delivery to the client.
Additional Responsibilities:
- Managing support tickets to ensure timely resolution.
- Tracking project progress and updating relevant stakeholders.
- Communicating clearly with clients to send back completed work / tasks for testing.
To excel in this role, you will require:
- 5+ years' experience in manual QA, ideally within a digital agency or software development environment.
- Strong familiarity with Trello, Jira, or similar project management tools.
- Excellent communication skills and ability to work directly with clients.
- High attention to detail with the ability to think beyond the immediate task.
- Proactive in identifying issues before they are raised by the client.
- Strong organisational skills and ability to manage multiple priorities.
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