Digital Ecommerce Manager

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeEcommerce Full time $80,000 - $120,000
Job Overview

This role oversees and optimizes the e-commerce platform, a blend of strategy and hands-on execution.

Maintain brand consistency, improve site performance, and execute marketing campaigns that drive traffic, conversions, and customer loyalty.

About Us

We are a results-driven technology provider helping e-commerce businesses maximize growth while reducing operational costs.

We combine proprietary optimization software with Amazon management services to maximize our clients' visibility, efficiency, and profitability.

Key Responsibilities
  • Store Management & Operations:
    • Oversee daily operations, including product listings, inventory management, and order fulfillment processes.
    • Conduct regular site audits to ensure accurate content, pricing, and product information.
    • Manage third-party apps and plugins to enhance store functionality and user experience.
  • Brand & Marketing Strategy:
    • Develop multi-channel brand marketing campaigns across digital platforms.
    • Work with cross-functional teams to ensure consistent brand messaging.
    • Analyze market trends and competitor activity to inform brand positioning and new product launches.
  • Performance Analysis & Optimization:
    • Monitor key e-commerce metrics such as sales, conversion rates, and customer lifetime value.
    • Use data to identify opportunities for improvement and implement A/B testing on site elements and marketing campaigns.
    • Optimize the store for search engine visibility and user experience to improve site traffic and conversions.
  • Collaboration & Project Management:
    • Work directly with design and development teams to scope and launch new features and design updates.
    • Translate business needs into clear requirements for developers.
    • Coordinate project timelines and deliverables to ensure on-time and on-budget execution of site enhancements.
  • Customer Experience & Communication:
    • Ensure an exceptional customer journey from browsing to post-purchase.
    • Engage with customers to gather feedback, address concerns, and foster a strong community around the brand.
    • Work with the customer service team to address and resolve customer issues in a timely manner.
Requirements
  • Experience: 3-5 years of experience in e-commerce, digital marketing, or brand management. Demonstrated experience managing an e-commerce store is essential.
  • Technical Skills: Excellent understanding of e-commerce platforms and their backend functions. Proficiency in e-commerce analytics tools such as Google Analytics and e-commerce platform analytics. Familiarity with digital marketing channels, including paid ads, email marketing, and social media.
  • Core Competencies: Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Exceptional project management and organizational skills, with the ability to handle multiple projects simultaneously. A self-starter who thrives in a fast-paced environment and is comfortable with a high degree of autonomy. Strong communication and collaboration skills to work effectively with internal teams and external partners.

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