
Care Management Coordinator
1 week ago
We are seeking a meticulous and organized Coordination Specialist to ensure seamless scheduling between clients and care providers.
This role involves utilizing internal scheduling software, analyzing client needs and provider skills to create optimal matches, and collaborating with professionals and clients to confirm assignments.
The successful candidate will be responsible for:
- Coordinating and managing schedules using internal software
- Analyzing client needs and provider skills to make informed decisions
- Engaging with professionals and clients to confirm or adjust assignments
- Participating in daily team meetings to address scheduling gaps and optimize processes
- Utilizing internal tools to track and communicate schedule changes
- Making outbound calls to confirm assignments, coordinate details, or offer additional work
Requirements include:
- Previous experience in scheduling, coordination, or care management (preferably in healthcare)
- Excellent verbal and written communication skills
- Strong multitasking, organizational, and critical thinking abilities
- Comfortable making outbound calls and coordinating in real-time
- Proficient in—or willing to learn—multiple software platforms (training provided)
- Strong fluency in spoken and written English
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