Digital Transformation Lead

6 days ago


Manila, National Capital Region, Philippines Private Advertiser Full time
About the Role

The Digital Transformation Lead will work closely with the Project Manager - Digital Platforms to drive cross-functional project teams and deliver breakthrough improvements in unit cost, quality, customer experience, and risk.

This role is responsible for managing the execution of UCFC Loans strategic initiatives through the Loan Origination System (LOS) as well as on the LMS and LCS enhancements. The Digital Transformation Lead will be responsible for executing business-specific processes using software development lifecycle and project management life cycle, developing and analyzing reports, and day-to-day administrative activities as needed.

Duties and Responsibilities
  1. Develop and maintain effective relationships with stakeholders to gather and analyze business requirements such as loan origination, loan management, and loan collection.
  2. Analyze and understand business problems/needs and provide recommendations to improve business processes.
  3. Facilitate project kick-offs with the project team and align on roles and responsibilities.
  4. Document, categorize, and prioritize business, user, and system requirements.
  5. Validate requirements for quality attributes such as clarity, conciseness, correctness, completeness, testability, and traceability.
  6. Makes recommendations and proposes technical/non-technical solutions to solve business problems and meet business requirements.


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