Telesales Agent
3 days ago
Job Summary
">We are seeking a highly motivated and customer-focused Call Center Agent to join our team at Neksjob Philippines. As a Call Center Agent, you will be the first point of contact for our customers, providing exceptional service and support to address inquiries, resolve issues, and offer product or service information.
">Main Responsibilities:
">- ">
- Provide exceptional customer service and support via phone, email, or chat.">
- Address customer inquiries, provide product and service information, and resolve issues.">
- Maintain accurate and up-to-date customer records using company systems.">
- Meet or exceed performance metrics including call handling, customer satisfaction, and resolution times.">
- Collaborate with other departments to ensure customer concerns are addressed promptly.">
Requirements:
">- ">
- A minimum of 0 to 5 months of experience in a call center environment.">
- Must be a High School, or Senior High School graduate.">
- Strong proficiency in English communication, with above average to excellent language skills.">
- Flexibility to work various shifts based on business needs.">
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