Telesales Agent

3 days ago


Baguio City, Cordillera, Philippines Neksjob Philippines Full time

Job Summary

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We are seeking a highly motivated and customer-focused Call Center Agent to join our team at Neksjob Philippines. As a Call Center Agent, you will be the first point of contact for our customers, providing exceptional service and support to address inquiries, resolve issues, and offer product or service information.

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Main Responsibilities:

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  • Provide exceptional customer service and support via phone, email, or chat.">
  • Address customer inquiries, provide product and service information, and resolve issues.">
  • Maintain accurate and up-to-date customer records using company systems.">
  • Meet or exceed performance metrics including call handling, customer satisfaction, and resolution times.">
  • Collaborate with other departments to ensure customer concerns are addressed promptly.">
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Requirements:

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  • A minimum of 0 to 5 months of experience in a call center environment.">
  • Must be a High School, or Senior High School graduate.">
  • Strong proficiency in English communication, with above average to excellent language skills.">
  • Flexibility to work various shifts based on business needs.">


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