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Call Center Operations Manager

1 week ago

Pasig, National Capital Region, Philippines Go-Get Data Consultancy Full time
Job Description

At Go-Get Data Consultancy, we are seeking a highly skilled and experienced Customer Service Supervisor Lead to join our team. This role is responsible for leading a team of customer service representatives and ensuring that our clients receive exceptional support.

Key Responsibilities:
  • Lead a team of customer service representatives to achieve excellent service delivery and customer satisfaction.
  • Develop and implement effective strategies to improve customer service quality and efficiency.
  • Maintain accurate records of customer interactions and feedback.
  • Work closely with the management team to ensure seamless integration of customer service operations.

The ideal candidate will have a strong background in customer service, excellent leadership skills, and the ability to work effectively in a fast-paced environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.