Business Development Risk Specialist

3 days ago


Pasig, National Capital Region, Philippines Hr1001 Full time
About Us

We're a leading BPO company dedicated to delivering exceptional customer experience. Our team of experts excels at resolving customer issues, driving sales, and safeguarding online communities on behalf of our clients.

Our Mission

We strive to relieve our clients from the complexities of assembling large, multilingual specialist teams, managing infrastructure, and navigating intricate processes. This allows our clients to concentrate on their strategic goals while we handle the complexities behind the scenes.

What We Do

We serve clients in various industries including fintech, gaming, technology, home sharing, and travel. Our innovative technology, proven track record, and strong footprint in Asia have made us a trusted partner for high-growth companies looking to tap the region's growth potential.

The Role

As a Business Development Risk Specialist, you will work with our e-payment account to deliver superior customer support. You'll communicate with users via multiple channels, provide personalized attention, and collaborate with the team to resolve complex issues.

Requirements
  • Bachelor's degree graduate
  • At least 2 years BPO work experience
  • Preferably with omnichannel support experience (voice, chat, and email)
  • Experience with payments, risk, compliance, or the financial industry is an advantage
  • Able and willing to work on a rotational shift pattern, which includes holidays and weekends
Benefits
  • Competitive remuneration package
  • Comprehensive medical, insurance, or social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for career growth
  • Positive culture for professional growth
  • Flexible working arrangements


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