Customer Service Director

1 day ago

Cavite City, Calabarzon, Philippines beBeeCustomerExperience Full time $90,000 - $120,000
Job Overview

This role involves overseeing the customer service department to provide superior support experience for our clients and partners.


Key Responsibilities:
  • Develop and implement effective customer service strategies.
  • Analyze customer feedback to identify areas for improvement.
  • Maintain open communication channels with team members and stakeholders.

Requirements:
  • Bachelor's degree in a related field (e.g. Business, Marketing, Communications).
  • Minimum 5 years of experience in customer-facing roles.
  • Proven track record of improving customer satisfaction ratings.

What We Offer:
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.

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