Technical Support Specialist
20 hours ago
We are seeking a talented and resourceful individual to join our team as a Technical Support Specialist.
As a key member of our support team, you will be responsible for delivering exceptional customer experiences through effective issue resolution, timely communication, and a collaborative approach.
You will work closely with customers to understand their needs, provide clear explanations, and offer tailored solutions to ensure seamless technical environments.
With a passion for problem-solving and a knack for adapting to new technologies, you will thrive in a fast-paced environment and consistently exceed customer expectations.
Key Skills and Qualifications- Strong verbal and written communication skills, with the ability to convey complex information in a clear and concise manner
- Minimum 1 year professional customer service experience or equivalent customer-facing role
- Experience supporting customers via email, chat, and/or phone
- Excellent time management and prioritization skills, with the ability to multitask across systems and applications
- Ability to analyze, isolate, and resolve complex technical issues in a timely and efficient manner
- Knowledge of Office 360 and experience with Zendesk, ServiceDesk, or Freshdesk
- Able to meet minimum typing speed of 40 WPM while chatting with customers
At our company, we prioritize our people's safety and well-being during uncertain times. Our goal is to keep employees safe while providing continuous employment, especially to those severely affected by the pandemic.
Preferred Skills- Tailor communication and style to different audiences
- Solution-driven, discerning when to provide compensation
- Thrives on teamwork and feedback
- Interest in ecommerce with possible previous experience in leading ecommerce clients
Our team operates with a strong focus on collaboration, open communication, and mutual respect. We value innovation, creativity, and critical thinking, and encourage our team members to take ownership of their work and strive for excellence in all aspects.
-
Technical Support Specialist
2 days ago
Baguio City, Cordillera, Philippines beBeetechnical Full time ₱1,800,000 - ₱2,300,000About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. This role will involve providing technical assistance and support to customers, resolving complex technical issues and collaborating with cross-functional teams.
-
Technical Support Specialist
2 days ago
Baguio City, Cordillera, Philippines beBeeSoftware Full time $8,400 - $16,800Job OverviewWe are seeking a highly skilled Technical Support Specialist to provide technical assistance for app development and integration. The ideal candidate will have experience working with low-code solutions, troubleshooting issues, and optimizing applications to enhance functionality and efficiency.
-
Technical Support Specialist
2 days ago
Baguio City, Cordillera, Philippines beBeeTechnical Full time ₱4,000,000 - ₱8,000,000Job Overview:Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. This role involves providing world-class technical support to customers via various channels, including telephone, email, and chat.Key Responsibilities:Provide timely and effective resolution of escalated technical issues for customersMaintain...
-
Technical Support Specialist
2 days ago
Baguio City, Cordillera, Philippines beBeeTechnical Full time ₱240,000 - ₱288,000Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team. This role is ideal for individuals who enjoy problem-solving and providing exceptional customer service.The successful candidate will be responsible for delivering timely and effective technical support to customers via phone, chat, or email.Key...
-
Technical Support Specialist
2 days ago
Baguio City, Cordillera, Philippines beBeeCustomer Full time ₱4,250 - ₱6,250Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team. This individual will provide hands-on technical support, troubleshooting, and guidance for our product.The successful candidate will possess excellent analytical skills, a strong ability to communicate effectively, and a passion for delivering exceptional customer...
-
Technical Support Specialist
1 day ago
Baguio City, Cordillera, Philippines beBeeCustomerSupport Full time $50,000 - $80,000Are you looking for a career that combines technical expertise with exceptional customer service? Jobgether is seeking a talented Customer Support Specialist to join our remote team!About the RoleWe are looking for a dedicated and highly skilled individual to provide top-tier support to our customers. As a key member of our team, you will be responsible for...
-
Technical Support Specialist
2 days ago
Baguio City, Cordillera, Philippines beBeeTechnical Full time ₱2,500 - ₱3,500Job SummaryBoldr is a global organization dedicated to delivering exceptional client experiences and creating access to dignified work worldwide.We are a global team, united by our desire for bold impact through collaboration and shared values.We have a diverse workforce across five countries and aim to continue growth in the coming years.This role involves...
-
Remote Technical Support Specialist
2 days ago
Baguio City, Cordillera, Philippines beBeeTechnical Full time ₱600,000 - ₱800,000Job OverviewWe are seeking a highly skilled professional to fill the role of Technical Support Specialist.Responsibilities:
-
Technical Support Professional
2 days ago
Baguio City, Cordillera, Philippines beBeeSupport Full time ₱245,200 - ₱370,300Technical Support SpecialistWe are seeking a highly skilled and dedicated Technical Support Specialist to join our team. This is an exciting opportunity for individuals who are passionate about delivering exceptional client satisfaction and have a strong background in technical support.Job DescriptionThe Technical Support Specialist will be responsible for...
-
IT Technical Support Professional
2 days ago
Baguio City, Cordillera, Philippines beBeeTechnical Full time $45,000 - $60,000Job Title: IT Support SpecialistWe are seeking a motivated and customer-focused professional to join our team as an IT Support Specialist I. This role will involve providing first-level technical support to our global workforce during night shift hours.
