
Senior Business Process Improvement Manager
18 hours ago
The Project Coordination Specialist plays a pivotal role in driving product development and business enhancement from conception to launch and beyond. Key responsibilities include:
- Developing and leading strategic planning projects for Engineering and Business, including third-party integrations, marketplace growth, eCommerce technology, and business projects.
- Leading business projects across the company, focusing on process strategy and improvement.
- Helping to streamline and automate processes, and continuously improving platform and toolset features.
- Facilitating discussions with stakeholders to gather comprehensive product requirements and feedback, ensuring the Engineering team receives sufficient detail on the business's needs.
- Capturing high-level product requirements and translating them into detailed, actionable tasks for the development team.
- Collaborating closely with Business Departments to aid in the design and development of technology-based process improvements.
- Enhancing project outcomes and operational efficiency by learning about business and technology workflows.
- Facilitating effective project completion across all stakeholders, ensuring seamless execution.
- Identifying and resolving conflicts, competing priorities, and roadblocks to enable team members to achieve common goals efficiently.
- Cultivating a technical understanding of the platform, including its integrations and feature sets, and acting as a bridge between technical capabilities and business needs.
- Managing technology development efforts and bridging the gap to business re-engineering, automation, and continuous improvement initiatives.
- Education: Bachelor's degree (or equivalent practical experience) and a minimum of 5 years of related PM experience ideally with eCommerce knowledge.
- eCommerce Platform Expertise: Demonstrated understanding of various eCommerce platforms, ERP systems, Database systems, and reporting platforms.
- Product Documentation: Proven ability to document product requirements with sufficient knowledge, detail, and clarity for technical teams.
- Requirements Analysis: Strong experience performing thorough requirements analysis through independent research and testing methodologies.
- Project Management Tools: Expertise in utilizing modern Project Management tools such as Jira, Asana, Monday.com, or similar platforms.
- Methodology Acumen: Strong understanding of Software Development Life Cycle (SDLC), Agile, Scrum, Kanban, GAP Analysis, SWOT Analysis, and other relevant project methodologies.
- Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex technical and business concepts clearly and persuasively.
- Problem-Solving: Exceptional problem-solving skills with a proactive and analytical approach to identifying and resolving complex challenges.
- Collaboration: Proven ability to work effectively and interdependently within a dynamic team environment.
- Strategic Mindset: A strong inclination to challenge the status quo and contribute innovative ideas that drive business strategy and growth.
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