
Process Improvement Specialist
1 day ago
We are seeking a highly skilled Operational Excellence Professional to join our team. As a key member of our organization, you will be responsible for driving process improvements and ensuring operational efficiency across the business.
This is a pivotal role that requires someone who can turn complexity into clarity, build scalable processes, and drive structured improvement.
As we grow, it's essential that our processes, tools, and ways of working align with our strategic goals while fostering an environment where people can thrive, collaborate, and genuinely enjoy their work.
- Improve, Optimize and Standardize Processes
- Identify, assess, optimize and document core business processes in collaboration with key stakeholders to increase efficiency, velocity, scalability, and quality across teams.
- Establish a culture of continuous improvement through effective mechanisms such as training, coaching, and post-mortem facilitation, to promote ongoing learning and optimization.
To be successful in this role, you will need:
- Bachelor's degree in Business Administration, Operations, Engineering or Science or a related field.
- 3–5 years of experience in operational excellence, process improvement, or similar roles, preferably within the IT or software industry.
- Hands-on experience with lean methodologies and tools (e.g. A3, Root Cause Analysis, Dynamic Work Design, Toyota Production System)
- Strong facilitation and collaboration skills to gather input, troubleshoot issues, and align diverse teams and stakeholders
- Proven ability to simplify complex workflows and design efficient, scalable solutions
- Excellent written and verbal communication skills
- High attention to detail with a continuous improvement mindset
In addition to a competitive salary, you will receive:
- Fully remote work setup
- Inclusive work environment & Well-being Program
- A clear induction program & a mentoring buddy to help you
- Private health insurance allowance
- Unlimited time off
- Certification in Lean, Six Sigma, or Agile methodologies
- Familiarity with project management practices and tools
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