Family Medicine Care Coordinator

3 days ago

Manila, National Capital Region, Philippines beBeePatientCare Full time ₱44,000 - ₱66,000

Job Title: Patient Service Representative

About the Role

This is a dynamic position in our healthcare team, responsible for delivering exceptional patient care and support.

  • This role involves providing top-notch customer service to patients via phone calls, scheduling appointments, verifying insurance coverage, and maintaining accurate patient records within our electronic health record system.
The Responsibilities of this Position
  • Respond promptly and professionally to caller inquiries, addressing their needs with empathy and efficiency.
  • Schedule primary care appointments, including annual exams, chronic care follow-ups, acute visits, and preventive screenings, ensuring timely and effective care delivery.
  • Verify patient insurance coverage and eligibility, including co-pays, deductibles, and network status, guaranteeing seamless care coordination.
  • Maintain and update patient records accurately in our electronic health record system, upholding data integrity and security standards.
  • Assist patients with portal setup and troubleshooting, ensuring they have secure access to their medical information.
  • Collaborate with clinical staff to ensure smooth patient flow and timely care delivery, fostering a cohesive and efficient work environment.
  • Communicate effectively with patients regarding test results, referrals, and follow-up instructions, adhering to practice policies and guidelines.
Requirements
  • A minimum of 2 years of experience in a medical office setting, preferably in family medicine or internal medicine, with a strong understanding of primary care visit types, referral processes, and insurance requirements.
  • Proficiency in electronic health record systems, including scheduling, documentation, and patient communication features, such as Athena EHR.
  • Strong knowledge of patient communication protocols, including greeting callers professionally, responding to inquiries, and addressing patient concerns.
  • Excellent interpersonal and communication skills, with the ability to multitask, prioritize tasks, and maintain a high level of productivity in a fast-paced environment.
  • Ability to work independently and collaboratively as part of a dynamic team, adapting to changing circumstances and priorities.

  • Family Medicine Scheduling Coordinator

    3 days ago

    Manila, National Capital Region, Philippines beBeeService Full time $52,000 - $76,000

    We are seeking an experienced and detail-oriented Patient Service Representative to join our team, specializing in family medicine and internal medicine support.Key responsibilities include providing exceptional customer service to patients over the phone, scheduling appointments, verifying insurance coverage, and maintaining accurate patient records.The...

  • Family Medicine Internal Medicine Support Representative

    3 days ago

    Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱2,400 - ₱3,600

    Job Title: Patient Service RepresentativeThis role requires a skilled and detail-oriented professional to join our team, specializing in family medicine and internal medicine support. The successful candidate will provide exceptional customer service to patients over the phone, schedule appointments, verify insurance coverage, and maintain accurate patient...

  • Family Medicine Scheduler

    2 weeks ago

    Manila, National Capital Region, Philippines beBeePatientServiceRepresentative Full time ₱350,000 - ₱550,000

    Job DescriptionWe are seeking an experienced and detail-oriented patient service representative to join our team, specializing in family medicine and internal medicine support.In this role, you will provide exceptional customer service to patients over the phone, schedule appointments, verify insurance coverage, and maintain accurate patient records within a...

  • Family Medicine Opportunity

    1 week ago

    Manila, National Capital Region, Philippines Trinity Health Full time $250,000 - $260,000 per year

    St. Peters Health Partners Medical Associates, is seekinga full-time Family Medicine Physician forStillwater Family Health Center . This is an exciting opportunity to join an existing outpatient practice with strong patient demand and hospital affiliated practice support. Stillwater Family Health Center offers a full range of health care services for the...

  • Family Medicine Opportunity

    1 week ago

    Manila, National Capital Region, Philippines Trinity Health Full time $250,000 - $260,000 per year

    St. Peters Health Partners Medical Associates,is seekinga full-time Family Medicine Physician for Stillwater Family Health Center. This is an exciting opportunity to join an existing outpatient practice with strong patient demand and hospital affiliated practice support. Stillwater Family Health Center offers a full range of health care services for the...

  • Family Growth Associate

    2 days ago

    Manila, National Capital Region, Philippines Abby Care Full time $70,000 - $120,000 per year

    About Abby CareMaking family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care...

  • Supporting Families as a Family Care Advocate

    3 days ago

    Manila, National Capital Region, Philippines beBeeCare Full time $70,000 - $100,000

    Family Care AdvocateWe are looking for a dedicated Family Care Advocate to join our team. As a Family Care Advocate, you will play a vital role in empowering underserved families by guiding them through the documentation process.Your responsibilities will include collecting and reviewing required documentation from caregivers and families, making outbound...

  • Medical Support Coordinator

    1 week ago

    Manila, National Capital Region, Philippines beBeeCustomerSupport Full time ₱4,799,019 - ₱6,561,336

    Job Summary:We are seeking an experienced and detail-oriented Medical Support Coordinator to join our team, specializing in family medicine and internal medicine support.The successful candidate will be responsible for providing exceptional customer service to patients over the phone, scheduling appointments, verifying insurance coverage, and maintaining...

  • Empowering Family Care Advocates

    3 days ago

    Manila, National Capital Region, Philippines beBeeCaregiver Full time $60,000 - $70,000

    Family Care AdvocateMaking a difference in family caregiving is crucial for millions of Americans. Our mission aims to empower and train caregivers so they can receive compensation for the care they provide at home.The role involves collecting, reviewing, and tracking documentation from families and caregivers. This includes making outbound calls and...

  • Patient Care Coordinator

    1 week ago

    Manila, National Capital Region, Philippines Unlock HBA Full time $40,000 - $60,000 per year

    This is a remote position.Virtual Rockstar is seeking a Patient Care Coordinator to join our team and support our healthcare partner in managing patient communications. This role plays a key part in ensuring patients feel cared for, informed, and supported throughout their healthcare journey.About Our PartnerOur healthcare partner is committed to redefining...