Exceptional Customer Support Specialist
5 days ago
We're seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, handling customer inquiries through email, phone, live chat, and/or social media.
Your primary responsibility will be to address customer concerns in a timely and professional manner. You'll also be responsible for assisting customers with orders, shipping, product details, and returns.
To achieve this, you'll need to provide thoughtful, high-quality responses that reflect our service standards. This role requires strong problem-solving and communication skills, as well as an adaptable and solutions-oriented mindset.
What We're Looking For- Proficiency in English (both written and verbal)
- At least 1 year of customer service experience
- Experience with tools like Gorgias, Zendesk, or Shopify is a plus
- Paid time off
- Health and dental insurance
- Holiday bonuses
- Permanent work-from-home setup
This is a fantastic opportunity to grow your career in a collaborative and supportive remote team. If you're passionate about delivering world-class service and making a meaningful impact with every interaction, we'd love to hear from you.
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