Residential Plumbing Operations Expert

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeQuality Full time ₱9,600 - ₱18,000
Plumbing Quality Control Specialist Role

As a Plumbing Quality Control Specialist, you will be responsible for managing a high volume of residential work orders daily. Your key responsibilities include reviewing diagnoses, validating scopes, and ensuring quality control before work progresses.

The technical gatekeeper will flag issues, clarify scope, and ensure standards are met. This role is ideal for a licensed or journeyman-level plumber ready to transition from fieldwork to a tech-enabled operations role.

Key Responsibilities:

  • Manage numerous plumbing work orders daily across residential sites.
  • Evaluate contractor reports, photos, and videos for accuracy.
  • Identify incomplete or inaccurate bids and coordinate with contractors to resolve issues.
  • Provide technical guidance and escalate quality concerns appropriately.
  • Ensure all documentation and data entries are accurate and complete.
  • Serve as the final QA checkpoint before work approval, scheduling, or billing.
  • Utilize internal platforms for efficient workflow management.
  • Collaborate with internal teams to troubleshoot delays or issues.

Requirements:

  • 3–5+ years of hands-on residential plumbing experience.
  • Master Plumber certification or equivalent.
  • Strong diagnostic skills with the ability to assess work via photos, videos, and notes.
  • Familiarity with common residential plumbing issues.
  • Ability to identify subpar work and guide contractors toward correct scope.
  • Clear, confident communication skills for technical discussions.
  • Willingness to switch from fieldwork to a fully remote role.
  • Quick adaptability to new software platforms.
  • Excellent organizational skills managing multiple work orders.
  • Fluent in English, both verbal and written.

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