Operational Excellence Lead

7 days ago


Pasig, National Capital Region, Philippines TaskUs Full time
Operational Excellence Lead

This role involves driving operational excellence within the organization. As an Operational Excellence Lead, you will be responsible for analyzing and resolving back-end issues that affect team performance and processes.

Your key responsibilities include:

  • Developing and implementing operational excellence strategies and initiatives;
  • Identifying potential operational excellence issues and escalating them to management;
  • Collaborating with team members to implement solutions or fixes to operational excellence issues;
  • Providing training and support to team members on operational excellence procedures and best practices;
  • Monitoring and reporting on operational excellence metrics.

This role requires strong leadership and strategic thinking skills, as well as excellent communication and interpersonal skills. You must be able to work effectively in a team environment and adapt to changing priorities and deadlines.



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