Healthcare Data Specialist

2 days ago

Manila, National Capital Region, Philippines beBeeInformation Full time ₱2,500,000 - ₱4,000,000
Medical Information Retrieval Expert

The Medical Information Retrieval Expert plays a pivotal role in the healthcare information retrieval process, ensuring all requests are complete, accurate, and prepared for downstream processing.

This is a highly specialized position that requires exceptional attention to detail, technical skills, and strong communication abilities. The ideal candidate will possess prior experience requesting health records from providers on behalf of healthcare companies or law firms, with a proven track record of accuracy and efficiency.

Key responsibilities include:

  • Provider Research & Identification: Determine all relevant healthcare providers associated with a client's treatment, beyond the main facility listed by the law firm.
  • Request Creation & Quality Control: Review and correct incoming Release of Information (ROI) forms, create accurate base forms before assembling final submission packets, and conduct thorough quality assurance checks for each ROI packet.
  • Request Assignment: Assign requests to appropriate records team members based on workload and utilization metrics.
  • Handling Special Cases: Identify and escalate provider-specific requirements to the appropriate Client Success Manager, and resolve missing or conflicting information by liaising directly with the law firm's case manager.
Requirements:
  • Experience: Prior experience requesting health records from providers on behalf of healthcare companies, law firms, or related organizations.
  • Attention to Detail: Extreme accuracy is essential; errors can cause months-long delays in retrieval.
  • Technical Skills: Proficiency in Adobe Acrobat and PDF editing/combining tools.
  • Communication: Strong verbal and written communication skills with a proactive problem-solving mindset.

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