
Healthcare Operations Support Specialist
16 hours ago
Job Role:
Healthcare Operations Support SpecialistWe are seeking a skilled and detail-oriented individual to support healthcare professionals and businesses with various administrative tasks. As a key member of our team, you will play a vital role in ensuring the smooth operation of our clients' administrative processes.
This remote position is ideal for a proactive professional with excellent communication skills, strong organizational abilities, and a passion for helping healthcare providers deliver better patient care by managing their administrative operations.
- Email & Calendar Management: Organize and schedule emails, appointments, and patient-related calendar tasks for healthcare clients.
- Customer Support: Handle patient inquiries and provide support via phone, email, or chat platforms.
- File Organization: Organize and maintain digital records and files.
- Healthcare System Management: Input and manage data using EMR/EHR systems and other healthcare software tools.
- Billing Support: Help monitor billing, follow up on claims, and manage insurance verifications.
- Reports & Presentations: Prepare spreadsheets, reports, and presentations when required.
- Meeting Coordination: Manage virtual communications and set up meetings effectively.
- Marketing Tasks: Provide basic support for marketing initiatives.
- HIPAA Compliance: Ensure confidentiality and follow all HIPAA compliance guidelines.
Requirements:
- Minimum 1 year of experience as a Virtual Assistant or similar administrative role.
- Exceptional English communication skills, both written and verbal.
- Familiarity with healthcare operations or a willingness to learn.
- Strong ability to work independently and manage time efficiently.
- Proficient in using software and tech tools; quick to adapt to new technologies.
- Discretion when handling sensitive information.
- Willingness to work flexible hours.
Benefits Of This Opportunity:
- Competitive hourly pay.
- Work-from-home flexibility.
- Supportive and collaborative team environment.
- Paid training and professional growth opportunities.
- Long-term career advancement through performance-based incentives.
- Meaningful work supporting healthcare professionals.
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