Energy Billing Analyst

6 days ago

Manila, National Capital Region, Philippines beBeeBillingVerification Full time ₱400,000 - ₱800,000
Billing Verification Role

We are seeking a detail-oriented and analytical individual to join our team in a Billing Verification role. In this position, you will be responsible for identifying, analyzing, and resolving discrepancies in energy billing by investigating system-generated verification failures.

You will work closely with our in-house verification system, energy retailers, and internal teams to ensure accurate billing, cost recovery, and process optimization. This role plays a critical part in delivering cost savings and maintaining billing integrity for our clients.

Key Responsibilities:
  • Review and investigate automated billing verification failures flagged by the internal system.
  • Analyze errors to determine root cause, whether system configuration issues or billing errors by energy retailers.
  • Resolve system-related issues independently or escalate to technical teams where required.
  • Raise disputes with retailers for billing errors and follow through until adjustments or credits are issued.
  • Utilize the in-house ticketing system to track open issues, resolutions, and savings achieved.
  • Analyze large data sets in Excel when recurring or widespread errors are identified across multiple invoices.
  • Document findings, resolutions, and communicate effectively with internal stakeholders and external partners.
  • Support the continuous improvement of the bill verification process and system capabilities.
Requirements:
  • Minimum of 3 years of experience in billing verification, invoice reconciliation, data analysis, or a similar analytical role.
  • Strong analytical and problem-solving skills with a high attention to detail.
  • Proficient in Microsoft Excel, including experience working with large datasets.
  • Experience in utilities, energy billing, or invoice reconciliation is highly desirable.
  • Ability to work independently, manage time effectively, and prioritize tasks.
  • Excellent written and verbal communication skills.
  • Comfortable working with systems and learning new tools and technologies.
Why Choose Us?

We offer more than just a job - we offer a supportive and rewarding career experience. Here's what you can expect from this opportunity:

  • Work from home
  • Monday to Friday 7:00AM - 4:00PM PHT (adjustments will be made for daylight saving time)
  • Opportunities to work with leading companies in Australia and beyond
  • Comprehensive HMO and government-mandated benefits
  • Training programs for career development
  • Engaging company outings, team activities, and wellness sessions
  • Supportive, inclusive culture
  • Dedicated managers focused on your growth and success

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