Accounts Receivable – Billing Analyst
4 days ago
Job Title: Accounts Receivable – Billing Analyst
Location: Onsite (Pasay or Taguig)
Work Schedule: Shifting
Compensation: PHP 20,000 – PHP 27,000
We are looking for Accounts Receivable – Billing Analysts to join our team. The role involves supporting customers with billing inquiries, reconciling accounts, performing data entries, and ensuring smooth billing operations. The ideal candidate is detail-oriented, proactive, and able to collaborate effectively across teams.
Key Responsibilities:
• Partner with stakeholders to ensure billing processes run smoothly and customers receive timely support.
• Handle customer inquiries, identify issues, and contribute toward immediate and long-term solutions.
• Audit and validate billing data, reconcile accounts, and manage transaction entries.
• Provide guidance on billing processes to internal teams and help identify and resolve defects.
• Proactively recommend process improvements and operational enhancements.
• Support recurring and ad hoc reporting for internal and external stakeholders.
• Escalate unresolved concerns to management as needed.
Qualifications:
• Bachelor's degree in Finance, Accounting, or a related field.
• At least 2 years of experience in Accounts Receivable, Finance & Accounting, or a similar analyst role (BPO experience a plus).
• Strong verbal and written communication skills, with a customer service mindset.
• Highly detail-oriented with strong problem-solving skills.
• Experience with Netsuite or Oracle is an advantage.
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