Accounts Receivable – Billing Analyst

8 hours ago

Manila, National Capital Region, Philippines Ajibola's Empire Full time ₱20,000 - ₱27,000 per year

Job Title: Accounts Receivable – Billing Analyst

Location: Onsite (Pasay or Taguig)

Work Schedule: Shifting

Compensation: PHP 20,000 – PHP 27,000

We are looking for Accounts Receivable – Billing Analysts to join our team. The role involves supporting customers with billing inquiries, reconciling accounts, performing data entries, and ensuring smooth billing operations. The ideal candidate is detail-oriented, proactive, and able to collaborate effectively across teams.

Key Responsibilities:


• Partner with stakeholders to ensure billing processes run smoothly and customers receive timely support.


• Handle customer inquiries, identify issues, and contribute toward immediate and long-term solutions.


• Audit and validate billing data, reconcile accounts, and manage transaction entries.


• Provide guidance on billing processes to internal teams and help identify and resolve defects.


• Proactively recommend process improvements and operational enhancements.


• Support recurring and ad hoc reporting for internal and external stakeholders.


• Escalate unresolved concerns to management as needed.

Qualifications:


• Bachelor's degree in Finance, Accounting, or a related field.


• At least 2 years of experience in Accounts Receivable, Finance & Accounting, or a similar analyst role (BPO experience a plus).


• Strong verbal and written communication skills, with a customer service mindset.


• Highly detail-oriented with strong problem-solving skills.


• Experience with Netsuite or Oracle is an advantage.

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