Billing Analyst I

2 days ago

Manila, National Capital Region, Philippines RealPage Inc Full time $60,000 - $80,000 per year

Overview:

We are seeking a detail-oriented and analytical Billing Analyst to manage the end-to-end billing process for hardware-enabled SaaS products within our STRATIS product line. This role will support cross-functional coordination between Sales, Finance, Product, and Customer Success to ensure accurate, timely, and compliant invoicing and revenue recognition.

Responsibilities:

  • Manage billing processes for hardware-integrated SaaS solutions, ensuring accuracy and timeliness.
  • Reconcile hardware shipments with subscription activations to initiate appropriate billing triggers.
  • Collaborate with Sales Operations and Order Management to validate contract terms, pricing, and billing schedules.
  • Work with internal systems (e.g., Salesforce, Epicore, OMS, and Oracle) to create and maintain customer billing profiles and billing events.
  • Ensure compliance with ASC 606 revenue recognition standards in billing-related processes.
  • Perform monthly billing reconciliations and resolve discrepancies or customer disputes.
  • Support implementation and optimization of automated billing workflows for hardware/SaaS bundles.
  • Generate recurring reports and dashboards on billing metrics and outstanding receivables.
  • Assist with internal and external audits related to billing and revenue.
  • Partner with Product and Engineering to align billing data models with evolving product offerings.

Qualifications:

  • Bachelor's degree in Accounting, Finance, Business, or related field.
  • 2–4 years of billing, revenue operations, or related experience, preferably in a SaaS or tech-enabled environment.
  • Experience with subscription billing platforms (e.g., Salesforce, Epicore, OMS, and Oracle) and ERP systems.
  • Understanding of hardware subscription models and mixed revenue streams.
  • Familiarity with ASC 606 and its implications for SaaS and hardware.
  • Strong Excel skills; experience with BI/reporting tools a plus.
  • Analytical mindset with high attention to detail and process improvement orientation.
  • Excellent communication and cross-functional collaboration skills.

Preferred Experience:

  • Prior experience in real estate technology or billing for IoT-connected devices.
  • Working knowledge of Salesforce and integrations with billing systems.
  • Experience managing billing exceptions, proration, credits, and usage-based billing scenarios.

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