Account Receivable Billing Analyst

10 hours ago

Manila, National Capital Region, Philippines Hi-Deas Expedient Solutions Limited Full time ₱20,000 - ₱27,000 per year

Job title: Accounts Receivable - Billing Analyst

Work set up:  Work Onsite (Pasay and Taguig)

Work shift: Shifting

Salary: PHP 20,000 to PHP 27,000

Start date: ASAP

Headcount: 3 to 4

An AR Billing Analyst will support the client's customers to identify and resolve billing issues, reconcile accounts, and perform manual transaction data entries. A successful individual in this role will be self-motivated—someone who can recognize how processes can improve and effectively implement positive changes. The ideal candidate must also be able to build strong cross-functional relationships and demonstrate exceptional organizational skills and attention to detail.

This role will require for the successful candidate to:


• Partner with stakeholders to ensure participating customers realize intended benefits. An effective candidate will be a creative problem solver, committed to the team, and able to work around obstacles. The analyst will support customer inquiries and contribute toward immediate resolution as well as longer-term solutions


• Support monthly billing processes between multiple internal teams by auditing billing data, providing data management and data entries


• Understand the client's billing processes to provide guidance to internal stakeholders, identify defects and drive resolution.


• Proactively identify and implement operational improvements, enhancements, and system

customizations that meet business requirements.


• Actively seek solutions to business/customer needs and suggest innovative solutions on behalf of the customer experience


• Support recurring and ad hoc reporting for various internal/external stakeholders


• Escalating when appropriate to direct manager and/or senior leaders

Qualifications:


• Graduate of a Bachelor's Degree.


• Prior experience of at least 2 years in Accounts Receivable or Finance & Accounting role as an

Analyst or worked in a BPO industry catering to customer needs is required.


• Excellent verbal and written communication skills, with a strong customer service focus


• Detail oriented and with problem solving skills


• Experience with Netsuite and/or Oracle a plus.


• Must not be a job hopper who only works for less than a year for several companies


• Should be amenable to attend for online interviews

Recruitment Process: (Virtual/Online)

o Initial Interview

o English Proficiency Exam and Email Assessment

o Operations Interview

o Client Interview

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