Dynamic Ecommerce Operations Specialist

1 day ago

Pulong Santa Cruz, Calabarzon, Philippines beBeeEcommerce Full time ₱6,000 - ₱8,000
Job Overview

We are seeking a dynamic and detail-oriented Ecommerce Operations professional to join our team. As an Ecommerce Operations Manager, you will be responsible for leading and streamlining operations across customer service, fulfillment, marketing, and product management.

Key Responsibilities
  • Strategic Operations Management: Lead and optimize workflows and performance by identifying, troubleshooting, and implementing technical solutions.
  • E-commerce Expertise: Leverage deep knowledge of e-commerce software to troubleshoot technical and strategic issues within Shopify, Etsy, and associated apps.
  • Data Analysis: Collect and clean operational data to identify trends and patterns, generate insightful reports, and present findings effectively.
  • Customer Experience: Deliver outstanding customer service using platforms like Gorgias, understand customer grievances, and solve issues with a problem-solving mindset.
  • Marketing & Growth: Partner with marketing teams to develop targeted campaigns, optimize email flows, and create high-performing landing pages.
Requirements
  • Proven track record of at least one year of success in operations or e-commerce management.
  • Exceptional organizational skills with the ability to manage multiple priorities.
  • Effective communicator with a passion for fostering collaboration and innovation.
  • Quick learner who is adaptable to new platforms.
  • Expertise in Shopify, Etsy, Gorgias, Klaviyo, Recharge, Rebuy, and their ecosystem.
What We Offer

Opportunity to work with a fast-paced and innovative organization, contribute to the growth and development of our team, and take ownership of key projects and initiatives.

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