
Onboarding Documents Specialist
22 hours ago
We are seeking a detail-focused Document Submissions Specialist to join our core operations team.
Job DescriptionThis role is crucial in ensuring a seamless onboarding experience for healthcare professionals who want to join our platform. The successful candidate will be responsible for reviewing and validating essential onboarding documents submitted by professionals, ensuring accuracy, completeness, and compliance with facility, local, state, and federal guidelines.
The ideal candidate will have prior experience in roles such as document verification, credentialing, compliance operations, administrative support, or customer service. They should also be familiar with U.S. healthcare documentation (e.g., licenses, certifications, immunization records). A sharp eye for detail is essential, as well as confidence in making timely decisions, even in gray areas.
The successful candidate will be expected to consistently meet targets for document review time, accuracy, and throughput, contributing to both individual and team performance goals.
We offer a dynamic work environment that encourages collaboration and innovation. If you are a motivated and detail-oriented individual who thrives in fast-paced environments, we encourage you to apply.
Required Skills & Qualifications- Prior experience in document verification, credentialing, compliance operations, administrative support, or customer service
- Familiarity with U.S. healthcare documentation (e.g., licenses, certifications, immunization records)
- A sharp eye for detail
- Confidence in making timely decisions, even in gray areas
- Strong written communication skills and the ability to simplify complex topics
- Highly organized and dependable, with a strong sense of ownership and urgency
- Demonstrated success in fast-paced, fully remote work environments
- Residing in the Asia-Pacific region
- Wired internet connection with a minimum of 15 Mbps download speed
- Minimum system specifications: RAM 12 GB (16 GB recommended)
- Quiet, professional home workspace
- Noise-canceling headset and a stable internet/power backup setup
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