
Custome Success Strategist
6 days ago
We are seeking an accomplished Custome Success Strategist to spearhead customer success initiatives and drive value maximization for our clients.
You will be responsible for developing and executing account plans, identifying growth opportunities, and providing strategic consulting to customers. Your expertise in banking, finance, or fintech sectors will be invaluable in driving revenue maximization and customer satisfaction.
Key Responsibilities- Foster Customer Value
- Drive Revenue Growth
- Identify Process Improvements
- Risk Mitigation and Escalation
- Customer Relationship Management
- Trusted Advisor
- Business Review Meetings
- Marketing and Sales Collaboration
- Value Generation
- Digitization Consultancy
- Product Adoption Plans
- Implementation Projects
- Training and Support
- Share Insights
Requirements
- At least 7 years of experience within the banking or fintech sector
- Strategic thinking and leadership presence
- Excellent communication skills - both verbal and written
- Outstanding negotiation skills
- Experience working in international environment is a plus
- A fast-paced growing organization with lots of development opportunities
- Competitive remuneration package
- Challenging tasks with the opportunity to grow your skills
- An international environment full of passionate and talented people
- The opportunity to drive transformation in one of the most innovative and fastest-growing industries
- Extensive travel opportunities
This position requires strong leadership presence, excellent communication skills, and outstanding negotiation abilities. You should have a proven track record of driving revenue growth, customer satisfaction, and process improvements. Experience working in international environments is highly desirable.
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