
Therapy Outreach Coordinator
2 days ago
At Insight Therapy Solutions, we're on a mission to make quality mental healthcare accessible to everyone. As a rapidly growing telehealth provider, we connect people with life-changing therapy and support.
Key responsibilities include answering inbound calls and emails, providing helpful, caring, and professional support to clients. This also involves reaching out to clients on our waitlist and guiding them toward scheduling therapy sessions.
Additional duties involve collecting basic information to match clients with the right provider and accurately recording client details in our systems.
Trust and rapport are built with clients through empathy and clear communication.
The ideal candidate has strong English communication skills and 1-2 years' experience in customer service or related fields. A patient and professional approach is essential, even when dealing with clients in distress.
Tech-savviness and comfort learning new tools are also required.
What We Offer- Career growth opportunities - we'll train you in healthcare sales skills.
- A supportive, inclusive team environment that fosters growth and collaboration.
- The chance to be part of meaningful work, helping people connect with mental health care.
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