Director of Operational Excellence

4 weeks ago


Makati City, National Capital Region, Philippines Career Professionals Inc Full time

The Director of Operational Excellence will drive business excellence across the organization by overseeing governance, process compliance, and service reviews. This role ensures that all functions adhere to high standards of process efficiency, compliance, and service quality. The Director will lead continuous improvement initiatives to enhance processes and deliver greater value to the business.

Key qualifications include:

  • Bachelor's degree in Information Technology, Business Administration, or related fields.
  • Minimum of 10 years of experience in process and governance roles such as process improvement, PMO, CMMi, PCQA, audit, or business excellence roles.
  • Desired certifications in CMMi, ITIL, COBIT, quality management, PMP, Agile, SAFE, process governance, or continuous improvement methodologies.


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