Clinical Operations Specialist

1 day ago

Manila, National Capital Region, Philippines beBeeNurse Full time ₱800,000 - ₱1,200,000

We are currently seeking a highly skilled and motivated Clinical Operations Specialist to join our team.

The ideal candidate will possess strong communication skills, the ability to work efficiently in a fast-paced environment, and a passion for delivering exceptional patient care.

This is an excellent opportunity for a registered nurse looking to take their career to the next level.

Key Responsibilities:
  • Manage case and patient calls with professionalism and empathy
  • Efficiently handle outpatient clinical calls within 6 minutes, ensuring timely and effective resolution

Required Skills and Qualifications:

Technical Requirements:

  • Registered Nurse (RN) with 3 years of bedside experience
  • Experience in ER, ICU, or OR is a plus
  • Ability to type 45+ WPM with precision and accuracy
  • Strong technical proficiency and comfort with online independent study
  • Capability to memorize and consistently apply key scripts verbatim
  • Able to navigate complex decision trees and apply foundational principles

Soft Skills:

  • Self-motivated with a passion for learning and professional development
  • Exceptional communication skills—direct, concise, and engaging
  • Comfortable with repetitive tasks and structured processes
  • Strong organizational and problem-solving skills
  • Ability to receive and apply feedback proactively
  • Must demonstrate initiative, professionalism, and adaptability

Benefits:

This role offers a competitive salary, comprehensive benefits package, and opportunities for growth and advancement.

Working Arrangements:

This position requires onsite work at Ortigas during regular business hours.

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