Strategic Business Development Manager

2 days ago

Ayala Alabang, National Capital Region, Philippines beBeeOperations Full time ₱3,200,000 - ₱4,800,000
Operational Excellence

This role harmoniously integrates strategic leadership with hands-on execution, optimizing systems, driving performance, and scaling operations. As the operational anchor of a high-performing team, you will ensure seamless client delivery and exceptional service standards.

About the Role
  • Client Success & Delivery Oversight
  • Owning the end-to-end client lifecycle, from onboarding to ongoing relationship management, ensuring consistently exceptional service.
  • Maintaining dashboards, reporting tools, and automation to drive visibility, accountability, and data-informed decisions.
  • Acting as the primary escalation point for client or operational issues, resolving challenges swiftly and professionally.
Key Responsibilities
  • Lead, mentor, and inspire a remote team of professionals, driving performance and engagement.
  • Design and execute onboarding programs, equipping new hires to deliver top-tier client support from day one.
  • Shadow and audit workflows, providing coaching, performance feedback, and accountability to raise the bar across the team.
  • Building, refining, and managing internal SOPs, playbooks, and workflows that scale operations efficiently.
Requirements
  • 4+ years of experience in EA, Operations Manager, or Chief of Staff-type roles.
  • Tech-fluent with Google Workspace, Notion, Slack, Zapier, Hubspot, and Outlook.
  • Autonomous, self-managed, work style.
  • Fluent English communication (written and spoken).

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