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AR Collection and Follow-up Specialist

1 week ago

Manila, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full time

About This Role

This AR Collection and Follow-up Specialist role plays a vital part in ensuring the accuracy of customer invoices and collecting unpaid claims. You will be responsible for interacting with customers, gathering support data, and resolving specific claims discrepancies. Your contribution will help shape our policies, systems, methods, and procedures for effective management and control of premium collection.

Key Requirements

  • Completed at least 2 years in college
  • Minimum 12 months experience of Healthcare Account Receivable/Collections in a BPO setting or environment
  • Familiarity with UB Claims and knowledge in UB04 forms
  • Experience with medical billing/AR Collections
  • Background in calling insurance (Payer) to verify claim status and payment dispute