Onboarding Strategy Lead

4 days ago


Manila, National Capital Region, Philippines Sovereign's Capital Full time
Job Overview

Xendit's Sovereign Capital is seeking an experienced risk professional to join our team as a Risk Policy and Onboarding Manager. This role will involve leading risk management during the onboarding phase of the merchant lifecycle and developing procedures related to policies.

You will design and improve the framework for risk assessment & control at the point of onboarding, managing complexity by developing regional policies that can be applied across as much as possible. This role requires strong communication skills, a good grasp of risk fundamentals, adaptability, creativity, and patience in dealing with multiple stakeholders.

Responsibilities
  • Lead the development of risk policies and procedures, ensuring they are aligned with the company's risk appetite.
  • Collaborate with cross-functional teams to implement risk-related procedures and train agents across multiple geographies.
  • Design and improve the framework for risk assessment & control at the point of onboarding, managing complexity by developing regional policies that can be applied across as much as possible.
  • Engage with country, product, and sales teams to equip them with required policies and documentation for external requirements.


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