Onboarding Strategy Lead
4 days ago
Xendit's Sovereign Capital is seeking an experienced risk professional to join our team as a Risk Policy and Onboarding Manager. This role will involve leading risk management during the onboarding phase of the merchant lifecycle and developing procedures related to policies.
You will design and improve the framework for risk assessment & control at the point of onboarding, managing complexity by developing regional policies that can be applied across as much as possible. This role requires strong communication skills, a good grasp of risk fundamentals, adaptability, creativity, and patience in dealing with multiple stakeholders.
Responsibilities- Lead the development of risk policies and procedures, ensuring they are aligned with the company's risk appetite.
- Collaborate with cross-functional teams to implement risk-related procedures and train agents across multiple geographies.
- Design and improve the framework for risk assessment & control at the point of onboarding, managing complexity by developing regional policies that can be applied across as much as possible.
- Engage with country, product, and sales teams to equip them with required policies and documentation for external requirements.
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Retail Onboarding Lead
7 days ago
Manila, National Capital Region, Philippines StoreHub Full timeJob DescriptionThis role involves leading the onboarding team to ensure seamless execution of onboarding processes, meeting SLA targets and maintaining high-quality service delivery. The ideal candidate will have strong leadership and team-building abilities, excellent communication skills, and a passion for delivering outstanding customer experiences.Key...
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Shipboard Onboarding Specialist Lead
6 days ago
Manila, National Capital Region, Philippines RCL REGIONAL OPERATING HEADQUARTERS Full timeJob Summary:The Shipboard Onboarding Specialist Lead plays a crucial role in ensuring a seamless onboarding experience for Management, Specialty, and Marine positions at RCL REGIONAL OPERATING HEADQUARTERS. This position involves providing exceptional customer service, ensuring compliance with company policies, and collaborating with various teams to achieve...
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Onboarding Team Lead
7 days ago
Manila, National Capital Region, Philippines StoreHub Full timeAre you driven, results-oriented and a team player?With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses. At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators. It is in...
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Onboarding Process Lead
4 days ago
Manila, National Capital Region, Philippines StoreHub Sdn Bhd, OneStoreHub Pte Ltd Full timeAbout the Job:This is an exciting opportunity to join the StoreHub Sdn Bhd, OneStoreHub Pte Ltd team as an Onboarding Process Lead. In this role, you will be responsible for monitoring ticket queues, ensuring timely assignment and completion of tasks, and working closely with colleagues and the Regional Customer Care Manager to maintain consistent,...
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Team Onboarding Manager
7 days ago
Manila, National Capital Region, Philippines StoreHub Full timeOverview of the RoleThe Onboarding Team Lead will be responsible for leading, mentoring, and managing the onboarding team to ensure high performance and productivity. Key responsibilities include:Team Leadership: Lead and manage the onboarding team to achieve high-performance goals.Process Management: Ensure seamless execution of onboarding processes,...
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Onboarding Process Manager
7 days ago
Manila, National Capital Region, Philippines Smartly Full timeJob OverviewWe're seeking an exceptional Onboarding Process Manager to join our dynamic team at Smartly. This role involves orchestrating the onboarding journey for our customers, guaranteeing a smooth transition to our platform.Key Responsibilities:Develop and execute customized onboarding strategies to drive product adoption.Foster strong relationships...
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Customer Onboarding Supervisor
7 days ago
Manila, National Capital Region, Philippines StoreHub Full timeAbout the JobWe're seeking a skilled Onboarding Team Lead to join our team. As a key member of our organization, you'll be responsible for monitoring ticket queues, ensuring timely assignment and completion of tasks. You'll work closely with colleagues and the Regional Customer Care Manager to maintain consistent, high-quality service delivery.Key...
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Seller Onboarding Specialist
1 week ago
Manila, National Capital Region, Philippines Lazada Full timeOn-site - Manila 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionWork arrangementFull 5-day work in the officeThe roleWe are seeking a Seller Onboarding Specialist to join Lazada's Commercial team, specifically within the Business Development (BD) function. The BD team is a dynamic group of business strategists, data analysts, and marketing experts...
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Digital Onboarding Project Lead
2 days ago
Manila, National Capital Region, Philippines Lavu Inc. Full timeJob Summary:The Onboarding Implementation Coordinator will be responsible for overseeing the onboarding process for new customers, ensuring a seamless transition onto our platform. This role requires strong organizational skills, attention to detail, and effective communication abilities. The ideal candidate will be able to multitask, manage multiple...
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Client Onboarding
1 week ago
Manila, National Capital Region, Philippines Infinit-O Full timeOnboarding Team OverviewThe Onboarding Team coordinates various large account events at the firm by interacting with both internal and external counterparties, including but not limited to various groups in Operations, Portfolio Management, Business Development, Trading, Legal, Technology, custodians, prime brokers, transition managers, and clients.The...
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Onboarding Team Director
7 days ago
Manila, National Capital Region, Philippines StoreHub Full timeAbout StoreHubAt StoreHub, we're building a team of extraordinary individuals who are passionate about delivering outstanding customer experiences. With 17,000+ retailers and restaurants in over 15 countries, our mission is to enable everyone to build successful businesses.We're looking for a skilled Onboarding Team Lead to join our team. As a key member of...
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SaaS Onboarding Specialist
2 days ago
Manila, National Capital Region, Philippines 1-800Accountant Full timeAbout Our Company:1-800Accountant is a leading virtual accounting firm serving small businesses in the US. We are committed to providing exceptional client service and support.We are seeking a highly skilled Client Success Onboarding Specialist to join our Advisory Team. In this role, you will be responsible for ensuring a seamless onboarding experience for...
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Benefits Onboarding Manager
1 day ago
Manila, National Capital Region, Philippines InLife Health Care Full time**About the Role:**We are looking for a skilled Onboarding Specialist to join our team at InLife Health Care. As an onboarding specialist, you will play a critical role in ensuring a smooth transition for new clients, employees, or partners.Responsibilities:Lead the onboarding process for new clients, employees, or partners.Collaborate with internal teams to...
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Employee Onboarding Specialist
1 day ago
Manila, National Capital Region, Philippines InLife Health Care Full time**Job Overview:**InLife Health Care is seeking an experienced Onboarding Specialist to lead the onboarding process for new clients, employees, or partners. This role requires strong coordination and communication skills to ensure a smooth transition.Key Responsibilities:Manage the onboarding process from start to finish.Serve as the primary point of contact...
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Lavu Onboarding Manager
2 days ago
Manila, National Capital Region, Philippines Lavu Inc. Full timeWhat We Offer:We're looking for a talented Digital Onboarding Project Lead to join our team!In this role, you'll have the opportunity to make a real impact on our customers' success. You'll be responsible for guiding them through the onboarding process, ensuring they get the most out of our product. With your expertise and passion for delivering excellent...
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Sales Onboarding Lead
7 days ago
Manila, National Capital Region, Philippines RELX Full timeRole DescriptionThe Sales Development Trainer will be responsible for delivering high-quality sales training to our global teams.Delivery of the RX Sales Onboarding training programme globallyReviewing wider training feedback to identify areas for improvementKey Responsibilities:Sales training delivery for new hires and tenured salespeopleTraining content...
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Client Onboarding Expert
4 days ago
Manila, National Capital Region, Philippines TapTalent Full timeTapTalent is looking for a highly skilled Client Onboarding Expert to ensure seamless onboarding experiences for our clients.In this role, you will develop and implement effective onboarding strategies, provide training on product usage, and serve as the primary point of contact for customer inquiries and support issues.Key ResponsibilitiesDesign and...
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Virtual Onboarding Team Lead
4 days ago
Manila, National Capital Region, Philippines 1-800Accountant Full timeSkill Requirements">You must have proven success in onboarding new clients, tracking client performance, and client relationship management.A deep understanding of SaaS products and client-facing service deliverables is required.
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Operational Onboarding Specialist
1 day ago
Manila, National Capital Region, Philippines StoreHub Sdn Bhd, OneStoreHub Pte Ltd Full timeJob DescriptionWe are seeking an Operational Onboarding Specialist to join our team at StoreHub Sdn Bhd, OneStoreHub Pte Ltd. As an Operational Onboarding Specialist, you will play a critical role in ensuring the seamless integration of our powerful tools into the daily operations of new retailers and restaurateurs.Your primary responsibility will be to lead...
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Customer Onboarding Specialist
2 days ago
Manila, National Capital Region, Philippines Lavu Inc. Full timeJob Description:As a Customer Onboarding Specialist at Lavu Inc., you will play a pivotal role in ensuring seamless onboarding experiences for our clients. You will leverage your industry expertise and hospitality background to guide customers through the implementation process, providing exceptional support and becoming their single point of contact during...