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Technical Support Specialist

1 month ago

Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time
Job Summary:

We are seeking a highly skilled Technical Support Representative to join our team at Talent Outsourcing Channel Solutions. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, answering customer support calls, and updating client databases as needed.

Key Responsibilities:

  • Provide top-notch customer service to existing clients, ensuring their needs are met and exceeded.
  • Respond to customer support calls in a timely and professional manner.
  • Update client databases with accurate and up-to-date information.
  • Promote other products and services to clients as necessary.

Requirements:

  • At least 1 year of call center experience.
  • High school diploma or equivalent; additional education or training in customer service is a plus.
  • Flexibility to work in rotating shifts, including evenings, weekends, and holidays.
  • Amenable to working on-site.
  • Must be fully vaccinated.

What We Offer:

  • Competitive salary and high incentives.
  • Paid training and development opportunities.
  • Comprehensive HMO benefits.
  • Government-mandated benefits.
  • Night differential.
  • Paid leaves and other perks.