Remote Intake Professional

2 days ago

Cebu City, Central Visayas, Philippines beBeeIntake Full time ₱1,500,000 - ₱2,500,000

Job Role:

A remote intake specialist is needed to provide top-notch customer support and service to patients via phone calls. The ideal candidate will have excellent communication skills, empathy, and a strong desire to help others.

Key Responsibilities:

  • Answer and manage incoming patient calls in a friendly, professional manner.
  • Collect and record detailed client information, including personal details, location, and a summary of symptoms or chief complaints.
  • Schedule same-day or urgent appointments accordingly, coordinating with doctors and inputting all details into the scheduling system.
  • Determine and assign the appropriate doctor for each case based on patient symptoms, location, and timing.
  • Communicate promptly with doctors to confirm their availability and provide necessary patient details.
  • Send out confirmation details and informative follow-ups to patients and doctors via email or other means.
  • Proactively manage and resolve logistical issues that may occur during the intake or appointment process.

Requirements:

  • At least one year of experience in a customer service, patient intake, or call center role.
  • Excellent communication skills, fluent English proficiency, and a clear speaking voice.
  • Strong organizational skills, able to juggle multiple incoming calls, scheduling tasks, and follow-ups without dropping details.
  • Comfortable using technology to facilitate workflow, with experience in electronic medical records (EMRs), scheduling software, or CRM tools.
  • Ability to troubleshoot minor tech issues independently and think critically to effectively match doctors with patients.

Working Conditions:

  • A reliable high-speed internet connection and a quiet, professional environment for taking calls.
  • Must have the necessary hardware (computer, headset) to perform the job without interruptions.

Shift Structure:

  • Four fixed shifts per day: 12:00 AM – 4:00 AM, 4:00 AM – 8:00 AM, 8:00 AM – 12:00 PM, and 8:00 PM – 12:00 AM.
  • Only three OptiNizers are scheduled at any given time, with each working a maximum of two shifts per day (up to 8 hours).
  • Staffing is evenly rotated to ensure fairness and prevent burnout, with a minimum 8-hour break between shifts.
],

  • Intake Data Entry

    1 day ago

    Cebu City, Central Visayas, Philippines beBeeData Full time $12,000 - $15,600

    Job Title: Intake Data Entry & Coding ProfessionalWe are seeking a highly detail-driven and organized individual to join our team as an Intake Data Entry & Coding Specialist. This is a remote position that requires the ability to work independently with high attention to detail and strong organizational skills.Responsibilities:Enter, validate, and maintain...

  • Client Intake Specialist

    2 days ago

    Cebu City, Central Visayas, Philippines beBeeIntake Full time ₱8,320 - ₱124,800

    Job Description:We are seeking an organized and empathetic Intake Coordinator to serve as the first point of contact for prospective clients. The ideal candidate will manage the intake process from initial inquiry to case assignment, ensuring a seamless and professional experience.This role is ideal for someone who thrives in a client-facing environment, has...

  • Intake Position

    2 weeks ago

    Cebu City, Central Visayas, Philippines beBeeLead Full time ₱150,000 - ₱250,000

    Legal Intake SpecialistWe are seeking a highly skilled Legal Intake Specialist to enhance case conversions through a voice-based intake system.Your primary focus will be on outbound calls, however you may also be required to handle inbound calls as needed. Your responsibilities include:Making outbound calls to follow up on leads from marketing campaigns,...

  • Legal Intake Specialist

    2 weeks ago

    Cebu City, Central Visayas, Philippines LegalMatch Full time

    We are looking for a Legal Intake Specialist to enhance case conversions through a voice-based intake system. This role primarily focuses on outbound calls, but may also involve handling inbound calls as needed, guiding potential clients through the intake process, and accurately capturing case details.Your responsibilities include:Make outbound calls to...

  • Legal Intake Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines Operations Army Full time $40,000 - $80,000 per year

    Legal Intake Specialist (Remote)Schedule: Full-Time | Monday - Friday, 9:00 AM - 5:00 PM ESTApply Position OverviewThe Legal Intake Specialist plays a pivotal role as the first step in the healthcare medical records retrieval process. This position ensures that every request is accurate, complete, and optimized for downstream success. The precision and...

  • Intake Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines Staff4Me Full time $40,000 - $60,000 per year

    We are seeking a confident and professional Intake Specialist to join our growing team. This role combines sales and administrative responsibilities and serves as the first point of contact for prospective clients. You'll guide potential clients through initial consultations, helping them take meaningful steps toward resolving their legal matters. Key...

  • Intake Specialist

    4 weeks ago

    Cebu City, Central Visayas, Philippines Staff4Me Full time

    We are seeking a confident and professional Intake Specialist to join our growing team. This role combines sales and administrative responsibilities and serves as the first point of contact for prospective clients. You'll guide potential clients through initial consultations, helping them take meaningful steps toward resolving their legal matters.Key...

  • Intake Specialist

    7 days ago

    Cebu City, Central Visayas, Philippines CallTek Full time

    We are seeking a confident and professional Intake Specialist to join our growing team. This role combines sales and administrative responsibilities and serves as the first point of contact for prospective clients. You'll guide potential clients through initial consultations, helping them take meaningful steps toward resolving their legal matters.Key...

  • Intake Data Entry and Coding Professional

    1 day ago

    Mandaue City, Central Visayas, Philippines beBeeDataEntry Full time $12,000 - $15,600

    We are seeking a detail-driven Intake Data Entry & Coding Specialist to join our fast-growing organization.The ideal candidate will have 2+ years of professional experience in data entry, coding, or intake coordination. They will be able to use databases, spreadsheets, or case management systems effectively and possess high attention to detail with the...

  • Remotely Based Intake Specialist Position

    2 days ago

    Mandaue City, Central Visayas, Philippines beBeeCareer Full time ₱1,200,000 - ₱1,500,000

    Job Title:Intake CoordinatorDescription:We're seeking a highly organized and results-driven professional to convert inbound leads into booked evaluations for partner speech therapy practices.Main Responsibilities:Respond to inbound leads via phone and text who are seeking speech therapy servicesBuild trust and connection quickly, representing our partner...