Customer Service Operations Leader
7 days ago
We are seeking a dynamic and experienced leader to oversee the post-sale technical and non-technical support functions within our Customer Service division. This role is ideal for candidates with a strong background in Insurance, Banking, or Financial Services and a passion for delivering exceptional customer experiences.
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Customer Service Team Lead
2 days ago
Manila, National Capital Region, Philippines Canon Business Service Centre (PHL) Full time**Job Overview**We are seeking a highly skilled Customer Service Team Lead to join our team at Canon Business Service Centre (PHL).The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment and have experience in customer service.Main Responsibilities:Answer voice messages, make outbound calls and respond to...
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Transportation Service Operations Leader
3 days ago
Manila, National Capital Region, Philippines 2GO Group Inc. Full timeWe are seeking an accomplished Transportation Service Operations Leader to oversee our Cross Dock operations. This individual will be responsible for driving business growth, improving service quality, and ensuring operational efficiency.Key Performance IndicatorsDeliver exceptional customer satisfaction through prompt and reliable service delivery.Meet or...
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Customer Service Team Leader
2 days ago
Manila, National Capital Region, Philippines KOREA SME BUSINESS CENTER CORP Full timeCompany: LAHAT FOODCompany Overview:LAHAT FOOD is a food delivery app that offers Authentic Asian & Western cuisine. To date, we had more than 21,000 active app users & 500 Merchants since its launch on March 2023. Lahat currently has 100 dedicated riders plus Partner Riders to cater to all orders 24/7.Website:...
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Service Leader
1 week ago
Manila, National Capital Region, Philippines Shangri-La Group Full timeCareer Opportunities: Service Leader - Food & Beverage (Summer Palace) (171576)Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest business district. Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall. It is seven...
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Topsource Labor Service Cooperative Leader
5 days ago
Manila, National Capital Region, Philippines Topsource Labor Service Cooperative Full timeAbout the RoleThe Topsource Labor Service Cooperative is seeking a highly skilled Topsource Labor Service Cooperative Leader to lead our financial operations. In this role, you will be responsible for developing and implementing effective financial processes to ensure accurate and timely financial reporting.ResponsibilitiesDevelop and implement financial...
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Service Delivery Leader
2 days ago
Manila, National Capital Region, Philippines Loanworks Technologies Full timeThe Service Delivery Leader/Operations Team Leader/Account Manager is responsible for executing the client engagement framework to ensure the customer's overall experience. Accountable for the quality of service and performance of each assigned team of loan admin officers.ESSENTIAL POSITION FUNCTIONS:Responsible for executing the client engagement process...
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Senior Operations Manager
2 days ago
Manila, National Capital Region, Philippines DME Service Solutions Full timeAbout DME Service SolutionsFounded in 2021, DME Service Solutions, LLC strives to be the industry leader in global call center business process outsourcing service solutions. Our mission is to develop our clients' brand value through positive customer experiences, while also helping them meet their strategic business goals.We are dedicated to supporting the...
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Customer Service Team Leader
5 days ago
Manila, National Capital Region, Philippines Remitly Full timeWe are seeking a highly motivated and experienced Customer Service Team Leader to join our Customer Success team. As a key member of our team, you will be responsible for leading a team of customer service representatives and driving business growth through excellent customer experiences.About the RoleIn this role, you will be accountable for delivering...
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Customer Service and Sales Leader
2 days ago
Manila, National Capital Region, Philippines Robinsons Supermarket Corporation Full time**Job Requirements:**We are looking for a highly skilled Customer Service and Sales Leader to join our team in Robinsons Supermarket Corporation. In this role, you will be responsible for providing exceptional customer service and driving sales growth.Key Responsibilities:Provide exceptional customer service to drive loyalty and retention.Lead sales teams to...
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Customer Service Team Leader
5 days ago
Manila, National Capital Region, Philippines ACOM CONSUMER FINANCE CORPORATION Full timeAre you ready to make a difference and #ACOMplishYourDreams?ACOM Consumer Finance Corporation seeks individuals who strive for excellence and customer satisfaction to join our growing team. As part of Japan's leading financial institution, we empower individuals to achieve their financial goals.As a Customer Service Team Leader at ACOM, you will play a...
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Customer Service Team Leader
2 days ago
Manila, National Capital Region, Philippines RHD Daiso-Saizen, Inc. Full timeWe are seeking a Customer Service Team Leader to join our team at RHD Daiso-Saizen, Inc. As a key member of our leadership team, you will be responsible for leading and supporting a sales team to achieve sales targets and enhance the overall shopping experience.Key Responsibilities**1. Customer Service**- Ensure that customers receive excellent service and...
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Operations Team Leader
5 days ago
Manila, National Capital Region, Philippines Antares Services Full timeTeam Operations LeaderWe are seeking a highly motivated and experienced Team Operations Leader to join our team at Antares Services. As a Subject Matter Expert, you will be responsible for leading the team and ensuring seamless customer service experience.You will work closely with the team manager and other stakeholders to identify areas for improvement and...
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Customer Retention Specialist
6 days ago
Manila, National Capital Region, Philippines DME Service Solutions Full timeAbout Us:DME Service Solutions was founded in 2021 with a passion for business growth and understanding customer needs. We strive to be the industry leader in global call center business process outsourcing service solutions.We are seeking a skilled Customer Retention Specialist to join our team. As a Customer Retention Specialist, you will be responsible...
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Customer Service Team Leader
1 day ago
Manila, National Capital Region, Philippines KOREA SME BUSINESS CENTER CORP Full timeJob DescriptionWe are seeking an experienced and proactive Customer Service Team Leader to manage a team of customer service representatives handling customer, merchant, and rider complaints for our food delivery application. This role ensures the efficient resolution of issues, maintains service quality, and oversees training for merchants on navigating the...
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Customer Experience Leader
2 days ago
Manila, National Capital Region, Philippines NICE Full timeJob DescriptionThe Customer Experience Leader is responsible for overseeing the team that delivers world-class business and technical account management to clients. This position is accountable for building, mentoring, developing, and leading a hybrid team of Professional Services Managers and Individual Contributors.The key responsibilities...
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Business Operations Leader Insurace
2 days ago
Manila, National Capital Region, Philippines WNS Global Services, Inc. Full timeBusiness Operations LeaderWe are seeking a highly experienced and skilled Business Operations Leader to join our team at WNS Global Services, Inc. in the Insurace domain.This is an exciting opportunity for a motivated and results-driven professional to lead and manage a team of operation leaders in delivering exceptional service quality across all...
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Service Delivery Leader
2 days ago
Manila, National Capital Region, Philippines AIA Philippines Full timeAIA Philippines is seeking a Service Delivery Leader who can lead our team in delivering high-quality services to our customers. As a Service Delivery Leader, you will be responsible for planning, coordinating, and overseeing the delivery of services to meet customer needs and expectations.Responsibilities:Develop and implement service delivery strategies...
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Customer Service Director
5 days ago
Manila, National Capital Region, Philippines Filinvest Land Inc. Full timeWe are seeking a highly skilled and experienced professional to join our team as the Frontline, Collections and Ledger Management Section Team Lead. As the leader of this team, you will be responsible for driving business results and achieving excellence in customer service.Responsibilities:Leadership and Direction: Provide strategic direction and leadership...
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Supervisor/Operation Manager
1 week ago
Manila, National Capital Region, Philippines DME Service Solutions Full timeSupervisor/Operation Manager - Future Candidates – PHJob Posting Title: Supervisor/Operation Manager – Future CandidatesReports to: Immediate SuperiorLocation: Remote WorkCountry: PhilippinesAbout DME Serve:Founded in 2021, DME Service Solutions, LLC strives to be the industry leader in global call center business process outsourcing service solutions....
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Call Center Service Leader
3 days ago
Manila, National Capital Region, Philippines Omega Healthcare Management Services Inc. Full timeRole OverviewWe are looking for an experienced Team Leader to lead our call center team at Omega Healthcare Management Services Inc. The successful candidate will have a strong background in healthcare and account receivable management, with excellent leadership and interpersonal skills.You will be responsible for managing day-to-day operations, providing...