Technical Support Specialist

Join us in providing exceptional technical support to our customers. In this role, you will be the primary point of contact for customers with hardware and software issues related to Universal Robots and Mobile Industrial Robots.The Technical Support Representative is responsible for synthesizing internal and external feedback and turning it into actionable...

Job OverviewWe are seeking a highly skilled IT Infrastructure Support Engineer to join our team. As an IT Infrastructure Support Engineer, you will be responsible for providing technical support and troubleshooting services to internal customers on development tools used in both software and hardware engineering groups.This role operates under the principles...

We are currently seeking a Technical Support Specialist to join our team at the Davao City site.Job Requirements1-2 years of experience as a Technical Support Representative (SaaS)Demonstrated knowledge of Software as a Service (SaaS) principles and best practices1-year BPO experience in call handlingAbility to work effectively in a fast-paced environmentWe...

Technical SupportMAIN JOB SCOPES:• Responsible and involve in software related task such as development, implementation,software testing, monitoring, improvement (liaise with software developer)• Responsible and monitor WISERF's hosting / cloud product, such as KOHA, librarypal,Digital repository etc.• Conduct first level remote support & troubleshoot...

Job Summary:We are seeking an experienced and detail-oriented Onsite Technical Support Representative to join our team supporting a financial technology (fintech) account. This role requires at least 3 years of hands-on technical support experience, with strong problem-solving abilities and a customer-first mindset. While fintech industry experience is not...

Job Summary:We are seeking an experienced and detail-oriented Onsite Technical Support Representative to join our team supporting a financial technology (fintech) account. This role requires at least 3 years of hands-on technical support experience, with strong problem-solving abilities and a customer-first mindset. While fintech industry experience is not...

Key Responsibilities:● Provide onsite technical support for software, hardware, and basic networking issueswithin a fintech environment.● Actively listen to users, identify root causes, and offer clear, specific solutions.● Communicate technical information in a simple, easy-to-understand way across differentchannels (call, chat, email).● Use...

Join to apply for the Aftersales Technical Support role at Snapscale.Snapscale is seeking an Aftersales Technical Support professional to join our team.Key ResponsibilitiesManage and monitor customer support tickets through the ticketing system, ensuring timely updates, follow-ups, and resolutions.Communicate with customers via phone, chat, email, or in...

Brief DescriptionSupport Specialist – Customer ExperienceZywave is a leading SaaS (Software as a Service) company, providing innovative solutions to our customers. As a Support Specialist, you will play a crucial role in helping our customers use and troubleshoot our software products.Are you a customer support superstar looking to make a difference? Look...

Service EngineerThe Service Engineer will provide technical support to end-users, troubleshooting and resolving hardware and software issues. This role requires strong communication skills, problem-solving abilities, and a keen eye for detail.Technical Support: Provide on-site and remote support to end-users, resolving technical issues related to PC hardware...