Ecommerce Sales Professional

5 days ago

Marikina City, National Capital Region, Philippines beBeeCustomer Full time ₱20,000 - ₱25,000
Job Opportunity

We are seeking a motivated and customer-focused professional to join our e-commerce sales team as a Digital Sales Representative.

Key Responsibilities
  • Respond to customer inquiries via multiple channels with clarity, warmth, and professionalism.
  • Recommend products, identify upselling/cross-selling opportunities, and assist with purchase decisions.
  • Handle questions about orders, shipping, tracking, returns, and refunds with speed and accuracy.
  • Deliver a personalized experience that reflects each brand's voice, values, and standards.
  • Record and share feedback to improve customer experience and internal processes.
Requirements
  • At least 1 year of experience in e-commerce, customer service, or sales support.
  • Excellent written and verbal communication skills.
  • Experience with CRM platforms is a plus.
  • Calm under pressure and comfortable with multitasking in a fast-paced environment.
  • Detail-oriented, self-motivated, and solution-focused.
Technical Requirements
  • Stable internet connection (minimum 15 Mbps)
  • Personal PC or laptop with a minimum i5 processor.

This role offers the opportunity to work with a dynamic team and contribute to the growth of our e-commerce business. If you are passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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