Customer Experience Representative

6 days ago

Iloilo City, Western Visayas, Philippines beBeeCareer Full time ₱900,000 - ₱1,200,000
Job Description

Seeking a career that lets you grow and thrive? We offer a rewarding work environment where you can unleash your full potential and achieve more. Join our team of like-minded professionals who share a passion for delivering exceptional customer experiences.

Our company is an award-winning and fast-growing BPO organization that values diversity, inclusivity, and innovation. We provide a supportive work culture that encourages collaboration, creativity, and continuous learning.

Key Responsibilities:
  • Provide top-notch support to customers through various communication channels
  • Identify customer needs, research existing issues, and provide strategic solutions to address their concerns
  • Ensure first contact resolution and effective follow-up with service partners and internal departments
  • Deliver exceptional services to customers to ensure high satisfaction rates

At our organization, we believe in fostering sustainable relationships and engaging customers by going the extra mile.

Requirements

To succeed in this role, you'll need:

  • High school graduate or equivalent
  • 1 year of BPO experience, with at least 6 months in an international voice account
  • Strong verbal and written English communication skills
  • Able to work rotating shifts
Why Choose Us?

We offer a comprehensive package that includes:

  • Attractive remuneration and great perks
  • Comprehensive medical, insurance, or social security coverage
  • World-class workspaces and flexible working arrangements
  • Engaging activities, recognition programs, and opportunities for career growth

Join us and discover a workplace that's both fun and challenging. We're committed to helping you #BeMore

  • Customer Service Representative

    4 weeks ago

    Iloilo City, Western Visayas, Philippines Be One of Us - Cooee Inc Full time

    Customer Service Representative (Night Shift)Customer Service Representative (Night Shift)Night Shift (7 PM- 4 AM )|Fulltime | Iloilo (Onsite Setup)About the RoleWe have partnered with a company that is a leader in the provision of Risk and Compliance Auditing andManagement services to the built property sector, whose clients are some of the largest...

  • Customer Service Representative

    2 days ago

    Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time $104,000 - $130,878 per year

    Fair Trade Outsourcing is hiring a Full time Customer Service Representative role in Iloilo City Proper, Western Visayas. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: EveningTuesday: EveningWednesday: EveningThursday: EveningFriday: EveningJob Purpose Customer Service Representatives are responsible for...

  • Customer Service Representative

    4 days ago

    Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time $40,000 - $60,000 per year

    Job Purpose Customer Service Representatives are responsible for managing various customer issues based on client assignments and transactions. The key tasks include telephone interactions, documentation, and the ability to work well with customers. Customer Service Representatives (CSRs) deliver one-on-one customer service support to customers all over the...

  • Sales and Customer Experience Specialist

    6 days ago

    Iloilo City, Western Visayas, Philippines beBeeCustomerService Full time ₱250,000 - ₱450,000

    Customer Service RepresentativeWe are seeking a detail-oriented and sales-savvy Customer Service Representative to support our customers and ensure a seamless shopping journey.As a key member of our team, you will be responsible for assisting shoppers via phone, email, live chat, and SMS with inquiries, orders, returns, and refunds. You will provide...

  • Customer Service Representative

    4 days ago

    Iloilo City, Western Visayas, Philippines FILIMEX RESOURCE GROUP, INC. Full time ₱180,000 - ₱240,000 per year

    FILIMEX RESOURCE GROUP, INC. is hiring a Full time Customer Service Representative role in Jaro, Western Visayas. Apply now to be part of our team.Job summary:Flexible hours availableNo experience required for this roleExpected salary: ₱15,000 - ₱20,000 per monthJob Summary:We are seeking a motivated and customer-focused Customer Service Representative...

  • Customer Service Representative

    2 days ago

    Iloilo City, Western Visayas, Philippines TDCNERP Full time ₱180,000 - ₱240,000 per year

    TDCNERP is hiring a Full time Customer Service Representative role in Iloilo City Proper, Western Visayas. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: ₱18,000 - ₱20,000 per month We're Hiring Customer Service Representative (CSR) – Online Streaming...

  • Customer Service Representative I

    4 weeks ago

    Iloilo City, Western Visayas, Philippines Crawford & Company Full time

    Job DescriptionWe need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company's customer service policies and be well-trained in product knowledge to provide quick and accurate assistance to...

  • Customer Service Representative

    3 days ago

    Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time

    Job PurposeCustomer Service Representatives are responsible for managing various customer issues based on client assignments and transactions. The key tasks include telephone interactions, documentation, and the ability to work well with customers. Customer Service Representatives (CSRs) deliver one-on-one customer service support to customers all over the...

  • Client Experience Representative

    4 days ago

    Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time $30,000 - $50,000 per year

    JOB PURPOSELevel 1 representatives are tasked to do Chats, Calls and Tickets. They are expected to answer and provide excellent service to our test takers and instructors by answering all their concerns and providing them with real-time resolution. Level 1 representatives are expected to maintain professional and keep their integrity within the operations....

  • Customer Service Representative

    4 weeks ago

    Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time

    Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound interactions.KNOWLEDGE, SKILLS & ABILITIES REQUIRED:-Proven people skills-Excellent communicator, both oral and written (Senior...