French-Speaking Customer Service Professional

15 hours ago

Cainta, Calabarzon, Philippines beBeeCustomerSupport Full time ₱2,500 - ₱4,000
Job Summary

Serving as a key contact point for French-speaking customers, you will engage with them through various channels to provide prompt, clear, and helpful responses.

Key Responsibilities:
  • Deliver exceptional support in both French and English, leveraging your voice and chat skills to build strong relationships.
  • Troubleshoot and resolve customer issues efficiently, maintaining a professional demeanor at all times.
  • Personalize each interaction to foster trust and loyalty with our clients.
  • Collaborate seamlessly with colleagues to ensure consistent, high-quality service delivery.
  • Prioritize customer feedback and insights to inform process improvements and drive excellence.
Requirements:
  • 1+ year of remote/online experience in customer service or a similar role.
  • Bilingual customer support experience is highly valued.
  • Superior written and verbal communication skills are essential.
  • Fluency in French and English is mandatory.

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