
Support Operations Manager
1 week ago
As a Customer Support Team Lead, you will play a vital role in guiding and developing the client's support team. This position oversees day-to-day operations, coaches specialists, and ensures clients receive top-tier service.
Key Responsibilities- Supervise and develop a team of customer support specialists to deliver exceptional experiences
- Oversee daily support operations, including ticket management and escalations
- Monitor performance, set KPIs, and ensure service levels are consistently met
- Handle complex issues and serve as the point of escalation for high-priority cases
This role requires leadership skills, hands-on experience in customer support, and the ability to balance team growth with performance metrics.
Qualifications and Skills- Professional English fluency
- Experience using Salesforce
- Strong leadership and coaching abilities
- Minimum 3 years of customer support experience, with at least 1 year in a supervisory or lead role
- Organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Adaptability in a fast-paced environment
This position may require occasional evening or weekend work. If you're passionate about delivering excellent support, have a keen interest in business process outsourcing, and thrive in a dynamic environment, we invite you to apply for this role.
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HR Business Partner
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HRBP Manager
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Operational Support Specialist
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Operations Manager
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Project Operations Support Specialist
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Operational Support Specialist
1 week ago
Biñan, Calabarzon, Philippines beBeeOperations Full time ₱900,000 - ₱1,200,000Job OverviewWe are seeking a highly organized and proactive Operational Support Specialist to join our team. The ideal candidate will be detail-oriented, have strong communication skills, and be comfortable handling a variety of administrative and support tasks in a fast-paced environment.Key Responsibilities:Answering calls and attending to customer...
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Customer Support Operations Specialist
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Biñan, Calabarzon, Philippines beBeeCustomer Full time ₱40,000 - ₱80,000Job Opportunity: Customer Support Operations SpecialistAbout UsWe are a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, focusing on data-driven strategies to scale our businesses.At our organization, we foster a culture of collaboration, innovation, and continuous...
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Supporting Operations Specialist
1 week ago
Biñan, Calabarzon, Philippines beBeeAdministrative Full time ₱40,000 - ₱45,000As an organized professional, you will thrive in supporting teams and ensuring seamless operations. Your administrative expertise will be key to processing mail, managing vendor orders, tracking production schedules, and maintaining accurate records.Key Responsibilities:Manage a range of clerical tasks including mail processing, sorting, and routingDeliver...
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Operations Manager
1 week ago
Biñan, Calabarzon, Philippines beBeeAccount Full time ₱7,200 - ₱7,800Job OverviewWe are seeking a proactive and detail-oriented professional to manage key operational and customer service tasks. This role requires excellent organizational skills, communication abilities, and a commitment to maintaining efficient workflows.Key Responsibilities:Order Management: Enter purchase orders into accounting software, file them in a...