Head of Customer Experience Design

Customer Experience Design and GovernanceA Manager's Role in Delivering a Seamless Customer JourneyThis role is responsible for crafting and refining the end-to-end customer experience.Identify opportunities to improve the ease, personalization, and overall satisfaction of the customer, agent, and employee experience.Drive positive change by collaborating...

OverviewThis is a full-time on-site role for a Head Chef at Vikings Group of Companies in BGC, Taguig City.Role DescriptionThe Head Chef will be responsible for managing the overall day-to-day operations of the back of the house.QualificationsGraduate of Hotel Restaurant Management, Culinary Arts, or any related field3+ years of experience as a Head Chef,...

Senior Director of Global Customer ExperienceThis role involves leading a large-scale contact center operation in the financial services sector. The ideal candidate will have deep expertise in bank operations (preferably collections) and customer service, with proven ability to lead teams of 300+ FTEs.Key Responsibilities:Oversee high-volume contact center...

Select how often (in days) to receive an alert:The CX Quality Lead sets the standards for Customer Experience, and takes the lead on discovering new ways to raise these standards by looking at the quality of interactions within the end-to-end customer journey. S/he ensures that these standards are implemented across AP DU and are evaluated regularly and...

Job Description:Oversee the preparation, cooking, and presentation of high-quality meals in alignment with established recipes, portion standards, and quality expectationsEnsure that all food is prepared and stored in strict accordance with applicable food safety standards and regulatory requirementsManage kitchen inventory levels, coordinate the procurement...

Lead Product Solution DesignerThis role involves overseeing the end-to-end product design function, encompassing UX/UI designers, researchers, and product design strategists.The successful candidate will be responsible for crafting intuitive user journeys that align with business goals and deliver exceptional value to customers.Leadership & Strategy:Define...

Project Design OfficerWe are looking for a skilled Project Design Officer to join our team. This is an exciting opportunity to take ownership of projects, working on store openings, renovations and expansions among others.The successful candidate will be responsible for creating and executing design concepts, coordinating with multiple stakeholders and...

Conceptualization and DesignWork closely with clients, designers, and project managers to understand projectrequirements and design objectives. To address design modification and client feedback.Present design concepts and drawings to client for approval and refinement.Technical DrawingsDevelop detailed technical drawings, including 2D plans and 3D models,...

The Head of Finance will be responsible for overseeing all financial operations and driving the organizations financial strategy and planning. This role will lead key functions including budgeting, forecasting, accounting, profit and loss reporting, tax compliance, and financial risk management.As a senior leader, the Head of Finance will partner closely...

The Head of Finance will be responsible for overseeing all financial operations and driving the organizations financial strategy and planning. This role will lead key functions including budgeting, forecasting, accounting, profit and loss reporting, tax compliance, and financial risk management.As a senior leader, the Head of Finance will partner closely...