Healthcare Technology Specialist

1 week ago


Tanauan, Calabarzon, Philippines beBeeHealthcare Full time ₱1,000 - ₱1,500
Job Opportunity

We're looking for highly skilled professionals to join our team in a dynamic and innovative healthcare technology company.

About the Role

You'll play a key role in supporting the daily operations of a fast-growing platform, working closely with internal teams, clients, and vendors to ensure seamless service delivery.

Key Responsibilities
  • Lab Test Management:
    • Process lab test orders and ensure timely and accurate delivery of results.
    • Coordinate with vendors to resolve order or delivery issues.
  • System Monitoring & Issue Resolution:
    • Monitor internal dashboards for system delays or outages.
    • Proactively troubleshoot and escalate issues across multiple platforms.
  • Customer Support & Communication:
    • Provide direct support to customers via Slack and internal ticketing systems.
    • Maintain SLA standards for response and resolution times.
    • Interact with clients primarily through chat, with occasional voice support.
  • Operational Support:
    • Assist the Operations team with routine tasks to ensure smooth workflow.
    • Collaborate cross-functionally to support process improvements and documentation.
    • Use internal tools such as Google Docs and Slack for communication and task tracking.


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