Debt Recovery Specialist

1 day ago

Davao City, Davao, Philippines beBeeCollections Full time ₱300,000 - ₱450,000
Job Title:

Debt Recovery Specialist

We are seeking a highly skilled and detail-oriented individual to join our team as a Debt Recovery Specialist.

The ideal candidate must have strong communication skills, experience using QuickBooks, and the ability to professionally and effectively handle collections calls.

Key Responsibilities:
  • Contact customers with outstanding balances to collect overdue payments and update payment statuses
  • Maintain accurate records of all customer interactions, including contact dates and results
  • Analyze Accounts Receivable (AR) data in QuickBooks to identify overdue accounts and prioritize follow-ups
  • Record collection efforts in a spreadsheet as per company training and guidelines
  • Follow up with customers red-flagged for aging outstanding balances and encourage timely payments
  • Refer customers for Stop Service when necessary, following company protocols
  • Work closely with the finance and accounting team to report progress and issues
Requirements:
  • Proficiency in QuickBooks (experience in managing AR reports and recording transactions)
  • Excellent spoken and written English skills for professional communication
  • Experience in collections, customer service, or accounts receivable is a plus
  • Strong negotiation skills with the ability to handle difficult conversations professionally
  • Detail-oriented and able to accurately document customer interactions
  • Ability to work independently while following company policies and collection guidelines
Benefits:

This role offers the opportunity to develop valuable skills in debt recovery and customer service, working in a fast-paced environment.

As a Debt Recovery Specialist, you will be responsible for contacting customers with outstanding balances to collect overdue payments and update payment statuses.

Seniority Level:
  • Entry level
Employment Type:
  • Full-time
Job Function:
  • Sales and Management
Industries:
  • Technology, Information and Internet

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