
Recover Outstanding Payments Professional
2 days ago
We are seeking a talented professional to fill the position of Customer Account Recovery Specialist. The selected candidate will be responsible for contacting clients and recovering outstanding payments in a timely and professional manner.
This role requires effective communication skills, both written and verbal, as well as excellent customer service orientation. The ideal candidate will have:
- At least 9 months of experience in BPO - Collections with international accounts
- The ability to use dialers effectively
- Proven account management skills
- Familiarity with relevant collection laws and regulations
Requirements for Remote Work:
- Laptop or desktop specifications: minimum 2.0 GHz processor (I3, I5, I7, or dual-core & up processor)
- 8 GB of RAM, 80 GB HD space with 20 GB available
- Available USB port, USB headset (combo mic and headset with noise-canceling)
- Internet access via cable or fiber (DSL, satellite, etc., is not permitted), minimum download speed of 10mbps and upload speed of 10mbps
- Hardwired connection to the PC/laptop (wireless internet access is not permitted)
We value our employees and invest in their growth and development. We offer opportunities for advancement based on merit, past performance, and leadership potential.
In this role, you will play a crucial part in maintaining trustful relationships with customers while ensuring timely payments. Your excellent communication skills and customer service orientation will enable you to strike a balance between these two essential aspects of the job.
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